Job Description

Learn to Earn: Learn from the best for your opportunity to become an Office Manager/Tax Professional

H&R Block is the world's largest tax services provider and the leader in the tax preparation industry. In addition to the thousand of seasonal and part-time associates that H&R Block employs, we also retain Office Managers and other advanced tax professionals that work in a year round capacity.

The Office Manager role requires that an individual be multifaceted as every client and situation is different, but that keeps the role fresh and exciting. This role can lead to even more advancement and training for some who is motivated and eager to learn.

Our Office Managers both directly, and through other tax professionals, look at our client's life through tax and find ways to help! H&R Block has been focused on quality client service for more than five decades and is the largest tax preparer in the industry.

As an Office Manager you are responsible leading your team to ensure that both you and your staff are all preparing complete and accurate tax returns while delivering outstanding client service.

The Tax Professional duties include:

Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals Lead daily huddles and communicate essential information to office associates Serve as onsite point of contact for tax professionals and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block Work with clients to complete their income tax returns in an efficient and accurate method, providing insightful feedback to clients about their tax situation. Delivering outstanding client service Ensuring client confidentiality and privacy Increasing retention of all clients Assisting with local marketing and business growth Other duties as assigned

Minimum Qualifications

A background in tax preparation and tax knowledge is a necessity. Additional weight would be given to any who has worked for H&R Block in the past, and as such is familiar with many of our systems and procedures.

Strong verbal and written communication skills and the ability to effectively communicate in person. Previous experience in a customer service environment or similar role is preferred as client satisfaction is of the utmost importance Knowledge and experience with a Windows based computer system preferred. Experience working in a fast-paced environment.
Wages will vary based on experience

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Extended health care On-site parking Paid time off Vision care
Education:

Secondary School (preferred)
Work Location: In person