Job Description

About Us

At Stewart Baybayan Family Dentistry, we pride ourselves on providing high-quality, compassionate dental care in a welcoming and professional environment. We are seeking a dedicated

Dental Office Manager / Receptionist

to join our team full-time. This dual role is ideal for someone who thrives in a leadership position while also enjoying hands-on patient interaction at the front desk.

Key Responsibilities

Office Management Duties:

Oversee the patient schedule and treatment coordination to ensure efficiency and continuity of care Manage daily operations of the dental office and maintain smooth workflow Provide leadership and support for dental assistants, hygienists, and reception team Implement and monitor office protocols, policies, and compliance with dental regulations Assist with financial reports, budgeting, and office performance tracking Oversee the day-to-day needs of the office to ensure it runs smoothly and efficiently

Reception / Front Desk Duties:

Greet and welcome patients, creating a positive first impression Manage phone calls, appointment scheduling, and patient correspondence Assist with treatment coordination and patient scheduling at the front desk level Process insurance claims and payments, verify coverage, and follow up on accounts receivable Maintain patient records and ensure accuracy and confidentiality Support patients with treatment plan coordination and explain financial arrangements

Qualifications & Skills

Previous experience in a dental office (management or front desk) strongly preferred Knowledge of dental terminology, insurance billing, and scheduling software (e.g., Dentrix, Tracker, or similar) Strong organizational and leadership skills with attention to detail Excellent communication, customer service, and problem-solving abilities Ability to multitask in a busy environment while maintaining professionalism Team-oriented mindset with the ability to motivate and support staff

What We Offer

Competitive compensation based on experience Health and dental benefits package Supportive and collaborative team environment Opportunities for continuing education and professional growth A positive, patient-focused workplace No late evenings or weekend hours for optimal work-life balance
Job Type: Full-time

Pay: $29.00-$34.00 per hour

Benefits:

Dental care Extended health care
Work Location: In person