Job Description

Located in the Mission Park Shopping Centre, Urban Fare Kelowna is an upscale grocery store and restaurant that specializes in gourmet, local, and international food products.

Store Features

Gourmet Groceries:

Offers a curated selection of premium goods, including

Wagyu steaks

, international cheeses, and artisan breads.

Local Focus:

Prioritizes products from the Okanagan Valley, such as fresh farm produce and local BC craft wines.

In-Store Dining:

Features a restaurant and coffee bar offering breakfast (starting at 8:00 AM), lunch, and dinner.

Specialty Departments:

Includes a full-service deli, bakery, florist, and pharmacy.

Location & Contact

Address:

3155 Lakeshore Road, Kelowna, BC V1W 3S9.

Job Overview

We are seeking an experienced and highly organized Office Manager to oversee daily office operations and ensure a smooth workflow. The ideal candidate will have strong administrative, supervisory, and communication skills, with a proven track record in managing office functions efficiently. This role involves supervising staff, managing vendor relationships, handling bookkeeping and payroll, and maintaining a professional front desk presence. The Office Manager will play a key role in supporting team development and maintaining an organized, productive office environment.

Duties

Supervise and coordinate daily office activities, ensuring operational efficiency Oversee front desk operations, including multi-line phone systems and greeting visitors Manage human resources functions such as onboarding, training & development, and employee records Handle bookkeeping tasks using QuickBooks, including invoicing, expense tracking, and financial reporting Process payroll accurately and on schedule Maintain organized filing systems for documents, records, and correspondence Manage vendor relationships and oversee procurement of office supplies and services Develop and implement office policies to improve workflow and communication Ensure proper phone etiquette and professional communication at all times Assist with budgeting, cost control, and resource allocation to support organizational goals Provide administrative support to senior management as needed

Experience

Proven experience in office management or administrative roles with supervisory responsibilities Strong proficiency with QuickBooks for bookkeeping and payroll processing Experience managing front desk operations and multi-line phone systems Background in human resources, including training & development and employee management Demonstrated organizational skills with the ability to multitask effectively in a fast-paced environment Excellent communication skills--both verbal and written--along with professional phone etiquette Prior experience with vendor management, filing systems, and basic budgeting is preferred Office experience combined with clerical or administrative expertise is essential for success in this role
Job Type: Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 25 - 30 per week

Benefits:

Company events Company pension Dental care Discounted or free food Employee assistance program Language training provided Mileage reimbursement Relocation assistance Stock options Vision care Wellness program Work from home
Ability to commute/relocate:

Kelowna, BC V1W 3S9: reliably commute or plan to relocate before starting work (preferred)
Education:

Secondary School (preferred)
Experience:

Office: 1 year (preferred)
Language:

English (preferred)
Location:

Kelowna, BC V1W 3S9 (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person