Job Description

About us

At Mapleview Chiropractic Centre, we offer a wide variety of

high-quality healthcare services

to our patients in Barrie, Ontario. We are a family-oriented practice, and we strive to make your healthcare experience with us both effective and comfortable.

Our team of healthcare professionals has the skills and knowledge to treat a wide variety of conditions, and we will work to help patients with the conditions keeping them from functioning their best.

Are you an energetic and organized individual with a passion for providing exceptional administrative support? We are seeking a dedicated Office Manager to join our chiropractic clinic and play a vital role in ensuring smooth day-to-day operations. If you possess computer knowledge, excellent customer service skills, and experience in appointment booking, billing insurance, and handling financial transactions, we want to hear from you!

Responsibilities:
- Efficiently manage the front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a warm and friendly demeanor.
- Utilize computer knowledge to handle electronic health records, manage patient databases, and maintain accurate administrative records.
- Collaborate with healthcare providers and support staff to coordinate patient care and ensure an optimal patient experience.
- Oversee the billing and insurance process, ensuring accuracy and compliance with relevant regulations and guidelines.
- Manage financial transactions, including cash handling and processing payments from patients and insurance companies.
- Monitor inventory levels of office supplies and ensure adequate stock is maintained.
- Train and supervise administrative support staff, providing guidance and feedback to ensure a high standard of performance.
- Implement and maintain office policies and procedures to enhance efficiency and productivity.
- Handle any administrative issues that may arise, resolving them promptly and professionally.

Experience:
- Proven experience in an administrative or managerial role, preferably in a healthcare setting or related field.
- Excellent organizational skills and attention to detail.
- Strong computer literacy, including proficiency in using office software and electronic health record systems (Jane App is an asset).
- Exceptional customer service and interpersonal skills, with the ability to communicate effectively with patients and staff.
- Demonstrated ability to handle financial transactions and manage sensitive information with confidentiality.

- Ability to work independently and prioritize tasks effectively.
- High level of energy and enthusiasm, with the capability to multitask and adapt to a dynamic environment.
- Familiarity with chiropractic practices and terminology is a plus, but not mandatory.

- A Medical Office Assistant Certificate from an accredited educational facility would be an asset.

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity. All applications will be treated with strict confidentiality.

Job Types: Part-time, Permanent

Pay: From $23.00 per hour

Expected hours: 25 - 35 per week

Education:

Secondary School (preferred)
Language:

English (required)
Work Location: In person