Job Description

About eSentire

eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can't find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation.

As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats.



Position Overview



We are seeking an Office Coordinator as a support to our Global Facilities & Office Management Manager. This multifaceted role covers several areas, including our Physical Security Program, Office Coordination, Facilities and General Administrative duties. This position is based in the office 5 days per week Monday to Friday from 8am-4pm.



Our Waterloo Office serves as eSentire's Headquarters as well as our Service Delivery Centre of Excellence, encompassing our Security Operations Centre (SOC), Threat Response Unit, Support Centre, Customer Success and System teams with a headcount of approximately 175 individuals. Additionally, the office hosts Customer and Partner visits/tours and welcomes internal visitors from other offices.



This role is for someone wanting to be involved in a fast-paced environment, who enjoys interacting with all levels of the business, the public and is a team player who also works well independently.



You will be required to maintain confidentiality and professionally interact with employees, management, and the public.

Core Competencies & Responsibilities:

Your top priority will be providing an exceptional front of the house experience for all at our Waterloo Headquarters. In addition, you will be responsible for:

Working in office, Monday - Friday 8:00-4:00 All access control for employees and visitors to the office (access badges) Escorting vendors when required into high security / critical space within the office Creating all UPS waybills for packages sending from the office and returning to the office Receiving and sending packages in reception or at the loading dock Acting as a back up to the Global Facilities Manager as required Providing impeccable customer service to visitors in our office Stocking all kitchens daily Office supply stocking and inventory Other duties, relevant to the position shall be assigned as required

Other Responsibilities:

Assisting with compliance of health and safety regulations which will require participation in the Global Joint Health and Safety Committee. Performing other duties relevant to the position, as assigned.

Skills/Requirements:

3+ years of experience in an administrative role Understanding of physical security, compliance and execution of security measures Experience with office and facilities management Solid computer skills, with proficiency in the Microsoft Office Suite (Outlook, Word, Excel). Aptitude to learn new computer applications relevant to the role is essential. Strong written and verbal skills to communicate with all levels of the organization. Keen attention to detail and exceptional organizational and time management skills. Resourceful and flexible, demonstrating initiative and autonomy in task execution. Team player with a can do attitude First Aid training and certification considered an asset Keen attention to detail Able to accept and follow direction

Our Culture and Values



At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire's idea-rich environment welcomes creative and sometimes unconventional perspectives!



We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger - if you're enthusiastic about this opportunity but don't meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.



Total Rewards



We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization.



Accommodation



If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.



It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address. We strive to provide a welcoming, respectful, and thorough interview process, providing the candidate with ample opportunity to spend time with the hiring manager, recruiter, and future colleagues face to face, or using a video conference technology.

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