Job Description

Company Overview

Wright's Marina is a small, full-service marina nestled in the Byng Inlet of Northeast Georgian Bay. Our parent company, Hindson Marina is a large, full-service marina nestled in the southwest corner of beautiful Penetanguishene Harbour. As the largest independently owned marina on Georgian Bay, we understand the importance of growing and training our marine technicians with top brands in the industry such as Mercury, Mercruiser, Volvo Penta gas & diesel, Raymarine and Garmin. Schooling through these top brands is available to our staff, as well as the ability to work and learn alongside our trained and certified service technicians, advisors, and managers.

Position Overview

We are seeking a professional and detail-oriented Office Coordinator to join our team in the marine industry. This position is the first point of contact for customers and visitors, responsible for providing excellent service while supporting our management team with administrative and accounting tasks. The ideal candidate will be highly organized, personable, and comfortable managing a variety of responsibilities in a fast-paced environment.

Key Responsibilities (overall)

Follow all Marina policies and procedures (e.g., health and safety, environmental, time off) Strive to meet Marina's customer service standards Schedule service and work order management Uphold confidentiality and accuracy in all financial and administrative matters Provide exceptional, friendly and professional customer experience to all marina patrons Respond to customers' inquiries in person, by phone and/or email Maintain and organize high volume data entry and processing Assist with all administrative functions related to Spring Launch and Fall Haul Out Assist with all administrative functions related to service work, work order creation, and service billing Receive inventory and enter vendor and supplier invoices Reconcile rental payments and sales to ensure accurate and current information Maintain records to help prepare year-end records for Accountant Reconcile daily tills, PICON and maintain float Prepare cash bank deposits Retain accurate customer profiles, both paper and electronic Operate all office equipment and office machines Carry out any additional duties that may be requested by management
Reception & Administrative Support

Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner. Greet and assist customers, vendors, and guests visiting the marina or office. Provide administrative support to the Service Manager and General Manager, including document preparation, and correspondence Manage booking accommodations and housekeeping for Air BnBs, as required Maintain office supplies, filing systems, and general organization of the reception area
Accounting Support

Perform data entry for accounts payable and accounts receivable Invoicing, processing payments, and reconciling accounts Support monthly financial reporting and documentation Maintain accurate records of transactions and assist with audits as required Prepare bank deposits and handle petty cash when needed
Qualifications

Previous experience in reception, office administration and accounting support required Must be available to work flexible hours Monday to Friday, including rotating weekends and holidays Must have inventory experience in marine or automotive industries Post secondary education in general accounting an asset Strong organizational and multitasking skills with attention to detail Proficiency in Microsoft Office (Word, Excel, Outlook); experience with accounting software (e.g., QuickBooks, Sage, or similar) preferred Must work well as a team and individually in a professional manner Strong verbal and written communication skills Must be detail-oriented and demonstrate a high degree of accuracy Ability to multi-task in a fast-paced environment Knowledge of nautical terminology or the ability to learn quickly Ability to work independently as well as part of a team.
Working Conditions

Required to move, lift, carry, pull, and place objects weighing less than or equal to 30lbs without assistance Stand, sit, or walk for an extended period or for an entire shift Reach overhead and below the knees, including bending, twisting and pulling Move over sloping, uneven, or slippery surfaces May encounter excessive noise from boat engines and equipment Will encounter noxious smell from wastewater, gasoline and diesel fuel Will encounter hazardous materials, dangerous or toxic substances and chemicals Office environment with regular interaction with marina operations and customers Occasional extended hours during peak boating season
Benefits

On-site parking Company Uniform PPE provided (as appropriate) Competitive wages Use of company vehicle (as required) On-site accommodations/housing (may be available) Company events Beautiful waterfront setting
We are an inclusive employer and will accommodate, as appropriate

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Application question(s):

Do you have a valid drivers license and vehicle? What do you know about boating and boat parts?
Experience:

Accounting software: 2 years (required)
Work Location: In person