Job Description

OFFICE ASSOCIATE - RETAIL CUSTOMERS DEPARTMENT

Location:

Fujiya Japanese Foods - Victoria, BC

Schedule:

Tuesday to Friday, 8:00 AM - 4:00 PM

Compensation:

Compensation is negotiable depending on qualifications and relevant experience.

Perks:

Fujiya store discount, free meals

About Us

Fujiya is proudly Japanese-Canadian at our core. Founded in 1977, we began as a way to offer affordable, dependable Japanese food that was accessible to everyone. As we continue to grow, we remain committed to the values that have guided us since the beginning.

We are looking for individuals who are enthusiastic about Japanese food and culture, and who bring a diverse set of skills and experience to our team.

About the Role

The

OFFICE ASSOCIATE - RETAIL CUSTOMERS DEPARTMENT

supports both the retail team and store operations through a mix of administrative, logistics, and customer service tasks. This is a hands-on role ideal for someone who is organized, detail-oriented, and eager to contribute to a dynamic retail environment.

Key Responsibilities

Perform data entry and maintain accurate, organized filing systems Create and order labels for retail and takeout products Answer phones, photocopy, file documents, and manage mail distribution Handle calls and inquiries from customers and vendors; process orders and requests Maintain and update databases, spreadsheets, and directories Maintain confidentiality of sensitive information (e.g., financial or banking data) Receive, inspect, and count inventory; check for damage, expiration, or discrepancies against purchase orders Track office supplies; restock and order items as needed Support front-of-house retail duties including cashiering, restocking, float management, and customer orders Assist in marketing activities and employee events Provide support for business administration and logistics Support purchasing, reporting, and basic business analysis tasks

Qualifications

Highly organized and detail-oriented Strong data entry and basic analysis skills Proficient with Microsoft Office (Excel, Word, etc.) Effective and professional verbal and written communication skills in English Previous administrative experience is an asset but not required Japanese language skills are a strong asset Knowledge of Japanese food or products are a strong asset
Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Benefits:

Casual dress Discounted or free food Flexible schedule Store discount
Work Location: In person