Total Restoration Services helps people rebuild their homes after floods, fires, and other emergencies. We're a friendly, supportive, Canadian company, no corporate red tape, just real people with real values.
The Role
We're looking for a
Front Desk & Office Assistant
to be the welcoming face of our Kamloops office. No specialized experience is required; we provide full training on our tools and systems. Your focus will be answering phones with kindness and empathy, managing paperwork for active jobs, and keeping the office running smoothly and efficiently.
What You'll Do
Greet clients and answer incoming calls professionally, with kindness and empathy.
Manage office paperwork and documentation for jobs in progress.
Provide administrative support to Project Managers.
Keep the office organized, efficient, and well-maintained.
Ensure the office is fully stocked and functional, including stationery, kitchen supplies, washroom supplies, and overall cleanliness.
What We're Looking For
Friendly, empathetic, polite, and professional in all situations.
Highly organized with the ability to manage multiple priorities.
Minimum 1 year of experience in a client-facing role and answering phones.
Strong communication skills and fluent English (spoken and written).
Knowledge of Microsoft Office (Word, Excel, PowerPoint).
Comfortable learning new software and systems.
Must live in Kamloops or the surrounding area.
Restoration industry experience is an asset and may result in a higher starting wage.
Why You'll Love Working Here
Opportunity for wage review after the probation period.
Full training on restoration industry processes and internal systems.
Extended health and dental benefits for you and your family.
Supportive, fun, and team-focused work environment.
Opportunities for long-term career growth within the company.
Job Types: Full-time, Permanent
Pay: $20.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work Location: In person
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