Job Description

Job Summary

We are seeking a detail-oriented and organized Office Assistant to join our small family medicine office team. The ideal candidate will provide essential support in a fast-paced office environment, ensuring smooth operations and excellent patient care. This role involves managing clerical tasks, assisting with data entry, and maintaining effective communication both internally and externally.

Duties May Include:

Greeting patients and visitors in a friendly and respectful manner Addressing and following up on patient inquiries in person and via phone and email Registering patients Scheduling and confirming appointments for patients Taking automatic blood pressures, heights and weights and entering them into the electronic medical record Answering phones and managing voicemails, including maintaining a regularly updated practice voicemail message as directed by the Employer and email Taking messages and relaying pertinent information to the Employer Preparation of correspondence Preparing and sending documents to physicians, pharmacies and patients Sending and following up on referrals Following up on investigations Scanning documents into the electronic medical record Updating patient records and demographics Ordering and stocking equipment, vaccines, drug samples and stationary for the office Maintaining the Practice's Property Assist with invoicing and collecting payments including non-OHIP covered services and/or block billing Opening and closing the clinic Contacting the electronic medical record provider, internet provider and equipment providers if issues relating to these systems arise Cleaning exam rooms as needed Maintaining Covid-19 Protocols Banking duties Other duties as they emerge

Skills

Proficient in Google Suite applications (Docs, Sheets, etc.). Strong proofreading skills with attention to detail. Experience as a medical receptionist is a plus. Those with nursing experience may also be considered Experience with an electronic medical record (specifically Accuro) a plus Strong phone etiquette and ability to handle phone systems effectively. Ability to work independently as well as collaboratively within a team.
Join us in this rewarding role where your contributions will be valued, and your skills will help shape the success of our office operations.

We are hoping to interview and fill the role as soon as possible and therefore interviews to suitable candidates will be offered on a rolling basis. Please apply at your earliest convenience so as not to miss out on this exciting opportunity!

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 37.5 per week

Benefits:

Flexible schedule On-site parking Paid time off
Education:

Secondary School (required)
Work Location: In person