Job Description

FULL TIME POSITION. TRAINING PROVIDED

Hands on Health Wellness Centre is one of the fastest growing rehabilitation facilities in Southwestern Ontario.

We are looking for an enthusiastic and self motivated medical/paramedical office administrator to join our team.

--This is a full time position, that would

NOT

be suitable for students who are currently enrolled in university or college courses--

Full Training is provided, HCAI, EHC, MVA, WSIB billing experience is a strong asset

Our values as an organization include integrity, empowerment, transparency, empathy, collaboration, conscious health and community. We are looking for an individual who shares these values and would like to grow long-term with our practice.

We are looking for an individual who has the following qualities

:

Time management skills - to be able to prioritize activities, especially when there is a high volume of tasks Attention to detail to ensure that all company memos are free of any errors Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone Communication skills - to be able to communicate with internal team members, patients and clients and understand their needs Strong organizational skills to keep multiple calendars organized Administrative skills - to be able to use basic computer programs including Microsoft Office Flexibility - to be able to move between activities and duties quickly if priorities change Strong sense of integrity, professionalism and commitment Ability to be innovative and take initiative to help the practice grow Respectful of all ethical considerations including strict confidentiality Ability to be empathetic with patients on the telephone and in person

Duties & Responsibilities

:

Create a welcoming environment by greeting patients, answering phone calls, directing visitors, and taking messages for employees Managing the release of the Clinical Notes and records Take customer/patient complaints or issues and pass them on to the appropriate parties Creates and distributes company memos through email, letters, or telephone calls Coordinate intake information, scheduling appointments, confirming patient's appointments, prepare and process outstanding balance statements, communicate with legal firms and insurance company representatives Organizes and files company documents either electronically or with a paper filing system Provides support for teams when necessary Perform administrative duties related to running a private medical/paramedical practice Manage and delegate tasks to associates contractors, interns and volunteers, etc. Preparing, reviewing and editing reports and other documents
Job Type: Full-time

Pay: $18.00-$20.00 per hour

Application question(s):

Do you reside in London Ontario or surrounding area? You are aware this is NOT a "summer job", this is a permanent full time position and NOT SUITABLE FOR COLLEGE OR UNIVERSITY STUDENTS? Are you currently in school or enrolling in September 2026? If you are - please do not apply - we would NOT be able to accommodate school schedule.
Experience:

Receptionist: 1 year (preferred)
Work Location: In person