Job Description

Basement Systems Qu\xc3\xa9bec, regional leader in the foundation repair industry in Quebec, is looking for an experienced Office Assistant to join our growing HR department. WE BELIEVE IN WORK-LIFE BALANCE!!! Permanent, full-time position. No weekend and No evenings. We are recommended by: APCHQ and ACQ. We were voted Canadian Dealer # 1 at the Contractor Nation 2018 and 2020 annual convention and we are the recipient of the 2019, 2020 and 2021 Consumer Choice Awards. Would you like to work for a stable, growing company? Do you have a strong interest in customer service? Are you drawn to a career that allows you to help others? Apply now! Advantages :

• $ 20 per hour
• Full-time permanent job with benefit package after 90 days
• A culture of trust, respect and fun
• The best tools and training Solid compensation and benefits
• Company matches your RRSP contributions up to 3%
• A team you can be proud of - we\'ve received numerous awards [see list of awards below] Excellent company reputation
• Ability to travel to the United States at company expense on a regular basis for training and certifications

What you will do:

• Facilitate activities within HR (human resources) department in the day-to-day operations
• Maintain the CRM database of our customers
• Respond to customer calls with professionalism and courtesy and provide them with a remarkable experience
• Good phone etiquette
• Organize, plan and coordinate schedule appointments, follow-ups, cancellations and manage special customer requests
• Continuously monitor staff calendar and ensure appointment scheduling is optimized
• Help in different departments as needed
• Process texts, archive, copy, print, publish, organize, etc

What you must have:

• 1 year of customer service experience - good track record!
• Bilingual
• Disciplined and motivated
• Have good listening skills
• Ability to follow up
• Likes to consult and help people
• Naturally positive, open to new learning
• Find creative solutions to unforeseen events and problems
• Great interpersonal skills and enthusiasm
• Proficiency in computer
• 100% ready to learn

We guarantee 100% customer satisfaction, not only by excelling in prompt customer service and our free estimates, but also through the quality, integrity and peace of mind offered. We are looking for an experienced Office Assistant to join our HR department. Please use the link below to know more about us: https://www.youtube.com/watch?v=W2gJMJhBtjE ou Ou: https://www.systemessoussolsquebec.ca/ Job Types: Full-time, Permanent Salary: $20.00 per hour Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• administrative assistant: 1 year (preferred)

Language:

• French (required)
• English (preferred)

Work Location: In person