Job Description

Kanata foot and Orthotics clinic

is seeking a part time office administrator to join the team.

At Kanata Foot and Orthotics Clinic, the patients always come first. You will be the primary point of contact, greeting our patients and setting the tone for our clinic. We are looking for someone who is friendly, respectful and has great organizational skills. You must work well in a team, but also show some autonomy and problem-solving abilities.

Job Summary:

Your role would consist of:

Greeting the patients in a pleaseant manner

Answering phone and email inquiries promptly and politely

Scheduling and rescheduling patient appointments using Jane software (training will be provided)

Processing payments and dealing with patient's insurance policies

Administrative tasks such as file maintenance, program maintenance, contacting patients and suppliers via telephone/fax/emails

Keeping the clinic clean/presentable/up to standards

Upholding patient confidentiality and our policies and procedures

Providing patients with guidance or support as needed

Providing practitioners with assistance as needed

Required Skills:

Basic computer/fax/printer/telephone skills

Microsoft office

Assets:

Experience in customer service, administration and/or reception

Experience with insurance companies, processing payments

Experience with EMR (electrical medical records)

Experience with financial software such as Quickbook online

Diploma in office administration

CPR certification

Knowledge in the Chiropody profession/podiatric medicine

Bilingual

Job Types: Part-time, Permanent

Expected hours: 24 per week

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Store discount Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift No weekends
Work Location: In person