Join a fast-growing company making homes and businesses smarter and safer.
ONYX Smart Security is looking for an
Office Administrator
who's organized, caring, and ready to grow with a company that's taking big steps forward.
This is a
full-time position
with an opportunity for a
hybrid role (in-office/from home)
for the right candidate.
About the Role
As our Office Administrator, you'll be the heartbeat of ONYX -- keeping communication flowing, schedules organized, and operations running smoothly. You'll work closely with the owner and our team of technicians and sales advisors to ensure every customer experience is seamless from first contact to final invoice.
We're looking for someone who takes pride in their work, thrives on organization, and genuinely enjoys helping people.
What You'll Be Doing
Communicating with customers by phone and email to schedule assessments, installs, and service visits
Managing calendars, quotes, and job statuses in our CRM system (Monday.com)
Handling
inventory ordering and job preparation
for upcoming installs
Preparing and sending invoices using QuickBooks and following up with customers to ensure invoices are paid.
Supporting the sales team with quotes and follow-ups. Prospecting and calling local businesses or homeowners to book free security assessments.
Helping maintain smooth daily operations as ONYX continues to grow
Who You Are
Organized, calm, and caring
-- you bring order to a busy day
A
team player
who's dependable and positive
Fast learner
with confidence using software (CRM, QuickBooks, Google Drive)
Comfortable communicating with customers and managing details under pressure
You take pride in doing things right -- the ONYX way
Experience That Helps
Office admin or coordination experience
Scheduling, QuickBooks, CRM, or inventory management background
Customer service experience in a fast-paced or trade-related environment
What's In It for You
$50,000-$65,000/year
, depending on experience and performance
Room for growth
with regular reviews and raises for strong performance
Potential to advance into
operations or management roles
as ONYX expands
Flexible
hybrid opportunity
for the right candidate
Be part of a
supportive, energetic team
that's building something special
To Apply:
Send your resume to
office@onyxsecurity.ca
with the subject line
"Office Administrator Application."
Learn more about us at onyxsecurity.ca
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Work Location: Hybrid remote in Owen Sound, ON
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