Job Description

Purpose of this position:

Big Way Hot Pot is undergoing rapid expansion, with active operations across British Columbia, Ontario, and Los Angeles. We are seeking a highly capable and driven

Office Administrative Assistant

to help ensure the effective execution of cross-functional initiatives and operational consistency across all stores.

This role is critical to supporting the company in tracking progress on key strategic tasks, improving cross-departmental coordination, and ensuring timely and accurate implementation of company policies and programs at all locations.

Key Responsibilities:

Provide general administrative support, including filing, data entry, and document management.

Answer and direct phone calls, emails, and other correspondence.

Support pre-opening preparations for new store launches, including setting up utilities and government accounts.

Manage and coordinate insurance documentation and renewals for both new and existing store locations.

Assist in organizing and updating the company Wiki to ensure all documentation is accurate, up-to-date, and easily accessible.

Schedule and coordinate meetings, appointments, and travel arrangements.

Assist with preparing reports, presentations, and spreadsheets.

Assist in organizing company events or meetings.

Perform other duties as assigned by management.

Qualifications:

l Bachelor's degree in Business, Operations Management, or a related field.

l 1+ years of experience supporting senior executives or in a project coordination role.

l Excellent organizational, multitasking, and problem-solving skills.

l Strong communication and interpersonal skills.

l Fluent in English (Mandarin is an asset).

l Proficiency in Microsoft Office, Google Workspace, and project tracking tools (e.g., Trello, Asana).

l Ability to travel occasionally to support store visits or regional meetings.

Nice to Have (Optional):

Experience with office management software (e.g., QuickBooks, SharePoint).

Basic accounting or bookkeeping knowledge.

Job Type: Full-time

Pay: $3,200.00-$3,500.00 per month

Benefits:

Discounted or free food Store discount
Work Location: In person