Job Description

What You Can Expect

Communicating clearly with agents and clients for smooth information exchange. Entering and sending pre-alerts to keep customers and agents informed about ocean shipment arrivals and departures. Preparing, managing, and sending status reports to clients. Negotiating rates with ocean freight carriers to get the best deals. Keeping track of shipments with sea carriers and agents for real-time updates. Filling in and issuing bills, bills of lading, and other documents accurately. Updating clients and agents on the status of their shipments regularly. Arranging pick-ups from shippers in an organized and timely manner. Issuing invoices accurately and on time. Handling intents to claim when needed, following the right procedures. Keeping track of pending charges and manage financial transactions carefully. Approving payables following established financial processes. Working with agents and carriers to update and reconcile costs efficiently. Sending out profit share requests on time. Dispatching and follow up on Proof of Deliveries (POD's). Closing files accurately and on time. Keeping the Client status report maintained and updated. Solving problems effectively as they arise. Performing any other job-related duties assigned with dedication and care.

What You Bring:

3+ years of experience working within logistics and supply chain, specifically with Ocean freight forwarders. Experience effectively managing third-party logistics providers. Knowledge of ocean transport rules and regulations. Bachelor's Degree or equivalent experience in Supply Chain Management. Computer skills: Excel/Word/Outlook. Exceptional communication skills. Strong organization and time management skills, with seamless ability to multitask. Customer-focused with excellent interpersonal skills. Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day to day tasks. Friendly, helpful attitude with a willingness to support. * Demonstrates honesty, trustworthiness, and respect.