At Canaan Group our motto is "Delivered as Promised" and we apply this commitment to everything that we do. Founded in Vancouver, Canada, we are a vertically integrated logistics company with a global reach of over 53 offices worldwide. We consult, liaise, and provide logistics solutions for companies to move and transport products throughout the world. Through leading by example, inspiring innovation, achieving together and customer satisfaction, Canaan Group has grown to become one of the largest privately owned logistic companies in Canada.
Summary
Canaan Group is seeking a Senior Documentation Lead to help launch our newly created Fractional AI Documentation Division--an initiative focused on transforming how export-import paperwork is produced, verified, and shared. In this role, you will play a key part in designing clear, repeatable workflows that simplify regulatory requirements and support automation. You bring a continuous improvement mindset, a collaborative approach, and a keen interest in using emerging technologies to enhance accuracy and efficiency across documentation processes.
Responsibilities
Manage end-to-end documentation for export and import shipments, including Bills of Lading, CERS/AES, e-manifests, ISF, AMS, Commercial Invoices, and Certificates of Origin
Ensure full compliance with Canadian and U.S. trade regulations
Design, document, and refine standard operating procedures (SOPs) to improve speed, accuracy, and consistency
Pilot, test, and scale our new fractional-AI tooling alongside the Project Cargo & Systems Manager
Provide day-to-day leadership, coaching, and performance management to a small documentation team
Serve as the primary documentation liaison between operations teams and clients, ensuring documentation meets expectations and timelines
Monitor changes in trade compliance and adjust internal procedures accordingl
Qualifications
Minimum of 5 years experience in document management within the logistics industry.
Demonstrated ability to create and optimize SOPs
Strong knowledge of Canadian and U.S. compliance requirements
Proficient in Microsoft 365 (Excel, Word, Outlook, Teams)
Excellent organizational skills with attention to detail.
Strong communication and negotiation skills.
Ability to work collaboratively in a fast-paced environment.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. Only candidates selected for an interview will be contacted.
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Expected hours: 40 per week
Benefits:
Extended health care
Work Location: In person
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