Job Description

This worldwide company is based in Westmount and is looking to hire a Customer Service Rep to handle Ocean Booking requests, looking for talented indivuduals with experience in ocean logistics.Position: Bilingual Customer booking specialist ONSITE
Duration: Contract to permanent
Location: At the border of Westmount and Downtown Montreal
Salary: 22$ to 26$ hourly
Schedule: Daytime Full-timeSend your up to date CV at this address : melissa.cumetti@randstad.caAdvantages
- Competitive salary
- Work with a global company that values growth for its members.
- Stable weekday schedule of 37.5 hours per week from 8h30 to 17h00
- Easy access by car or public transit
- Comfortable work environmentResponsibilities
- Inbound calls; Processing customer requests and data via email or calls.
- Respond and take care of customer problems and inquiries.
- Act as liaison between customer and sales
- Update bookings when necessary and notify all affected parties of changes.
- Coordinate with terminal operations to assure efficient and effective handling of shipments
- Assist clients and transfer to the right department accordingly.Qualifications

• Based in or around Montreal
• Forwarding/shipping, transportation experience is a must
• Strong interpersonal and communication skills
• Ability to multi-task time sensitive issues
• Ability to work in a fast-paced environment
• Well organized, ability to handle stress & meet tight deadlines
• Knowledge of the Office suite, ease to understand customer oriented software's.
• Sales Force /CRM an asset
• Bilingual (French & English) an asset

Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti :melissa.cumetti@randstad.caAdd me on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad