Job Description

OCCUPATIONAL HEALTH SPECIALIST

WHO WE ARE

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the

many communities that we proudly serve.

OUR VALUES

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

WHO YOU ARE

The E-Comm 9-1-1 People & Culture team is seeking a detail oriented, customer centric HR professional with disability management experience to join our team as an Occupational Health Specialist to support the management and administration of the occupational health portfolio including: employee leaves, disability management, gradual and early return to work, proactive care initiatives, accommodation and attendance support.

In addition, the Occupational Health Specialist will leverage a continuous improvement mindset to explore and implement technology solutions to automate and streamline occupational health programs to support a positive employee experience.

Our ideal candidate will have a strong attention to detail, be tech savvy and be able to develop and maintain strong relationships with managers, employees and union representatives.

WHAT YOU WILL DO

• Managing employee absences including WorkSafeBC Claims, short-term disability, long-term disability and other work leaves
• Acting as a first point of contact in People & Culture to address workplace accommodation and ability management related questions and concerns from employees and managers
• Supporting the disability management program including the review of employees\' limitations and restrictions in order to identify modified duties and workplace accommodations
• Ensuring a smooth transition between STD and LTD and managing changes to eligibility and duration of benefits.
• Interpreting and applying medical information, work restrictions, and accommodation hierarchy
• Responsibility for the case management of WorkSafeBC files, their progression, and subsequent coordination of return to work and accommodations
• Compiling and analyzing information for further assessment on claims (sick, LTD, or WCB), including arranging referrals, independent medicals and functional capacity exams etc.
• Making claim adjudication decisions based on case management analysis; consulting with third-party disability providers as required

WHAT YOU BRING

• 3 or more years of progressive experience in disability case management and workplace accommodations.
• Diploma or degree or other education related to Disability Management, vocational rehabilitation and/or wellness.
• Results driven mindset with a desire to work in a fast-paced environment, whilst delivering on multiple, concurrent initiatives
• Demonstrated knowledge and understanding of disability, claims management and wellness principles
• A customer service mindset, with a commitment to professionalism and coming from a place of curiosity when collaborating with others
• General understanding of group benefit plans and administrative processes relating to case management
• Strong collaboration skills, with the ability to build long lasting relationships based on trust, integrity and accountability
• Experience working in a union environment is an asset.
• Certified Disability Management Professional, Certified Return to Work Coordinator, Registered Rehab Professional or an equivalent combination of training, education and experience is a strong asset

SECURITY REQUIREMENTS:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 3-5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER

• Meaningful work - work with a sense of purpose, supporting the public and first-responders.
• Competitive salary - with the opportunity for increases.
• Minimum 3 weeks vacation to start
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program.
• 100% paid extended health and dental benefits.
• Pension - employer matched contributions to Municipal Pension Plan, a defined benefits plan.
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm.

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS

• Number of positions: 1
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: Between $75,303.71 and $88,594.58
• Employee Group: Exempt
• Department: People & Culture
• Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)
• Selection Process: The successful candidate will be selected after completion of behavioral and situational based interviews with an interview panel

\xc2\xb7 CLOSING DATE FOR APPLICATIONS: Monday, September 4th, 2023 at 4:30pm

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email

HOW TO APPLY

Select Apply Now and follow the instructions provided to submit your application.

E-Comm 9-1-1