Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Security Guard - Foot Patrol
Site: Northeastern University Education Campus - Toronto
City: Downtown Toronto, ON - 375 Queen Street West, Toronto
Status: Full-Time - Nights
Hours: Continental Nightzs (1900-0700)
Pay Rate: $19.57/hr.
Posting Date: July 4, 2025
Internal Closing Date: July 11, 2025
External Closing Date: July 18, 2025
:
Security guards are committed to the Manager's brand values and deliver a consistent and superior level of customer service to tenants, guests, customers and employees. They actively seek out opportunities to provide visible customer assistance and support. By their professionalism, knowledge and actions they instill a sense of customer confidence.
Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties. Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager's rules and standards for the Property are maintained. By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property.
Job Duties:

• Job duties for this position fall into two broad and overlapping categories of:
• Providing exceptional service in order to enhance customer experience; and
• Ensuring compliance with the standards, rules, and regulations at the Property.
• Specific duties include, but are not limited to the following:
• Be proactive in helping everyone have an outstanding customer experience at the Property;
• Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors, and employees on an ongoing basis;
• Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
• Work closely with Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitors, and employees;
• Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;
• Assist visitors, guests, and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;
• Protect the Property and maintain a safe and welcoming environment;
• Enforce the rules and regulations at the Property fairly and responsibly;
• Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;
• Report and follow up on hazards and/or deficiencies identified during the course of duty;
• Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property;
• Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned;
• Respond to medical emergencies and provide First Aid, CPR or AED support as necessary until medical professionals arrive;
• Prepare written reports using the Manager's standard report-writing program;
• Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner;
• Remain prepared to respond to crime, disturbances, and emergency situations as per training and procedure;
• Facilitate access to restricted areas for authorized persons; and
• Control vehicle traffic on the Property.
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and
• Regular keyboarding and record-keeping in written logs are required.
• Support and promote Manager's Green@Work and Joint Health & Safety program initiatives;
• Close and secure doors to prevent heat loss during colder seasons;
• Shut off excess lighting where suitable to assist in the reduction of power consumption; and
• Fully support the Manager's "Green" initiatives at the Property and those of the tenants and merchants

Certification Requirements (All)
Standard First Aid, CPR Level C
Valid Ontario Security License
Minimum of 1 year security experience
COVID Double Vaccinated
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
This is a Full-Time position 3rd Shift.
Number of Openings for this position: 1