The Resident and Family Community Manager is a key leadership role in our long-term care
facility, responsible for fostering a supportive and collaborative environment for residents and
their families. This position provides direct oversight of the admissions and discharge process,
ensures accurate and timely completion of RAI-MDS assessments via InterRAI LTCF, supervises
the RAI-trained RPNs, and acts as the primary liaison between residents, families, and the care
team. The Resident and Family Community Manager also chairs care conferences and
interdisciplinary meetings to ensure high standards of person-centred care.
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