Job Description

ATHLETE
Are you Ready? As our Nike Store Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.
As part of the application process, please complete our online assessment: Athlete Assessment Link
What you will do:

• Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.
• Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting.
• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
• Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
• Assist Leads, Senior Associates, and Managers in training entry level associates.
• Assist with loss prevention efforts by providing proactive customer service.

What we would love to see:

• Must have or be pursuing a High School diploma or GED
• Able to perform basic math functions, including addition, subtraction, multiplication and division.
• Able to effectively communicate in verbal and written English.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• One or more years of customer service and/or retail experience preferred.
• Availability
  • 20 hour minimum per week
  • Minimum 4 hour time periods - 4 times a week
  • Must be available 2 out of the 3 days on the weekend, one of which must be a closing shift (Friday, Saturday, Sunday)
  • Must be available for 2 closes during the week (Monday-Thursday)
  • Must be available for retail blackout periods (Included but not limited to back to school Aug 18 - Sept 5, Black Friday week November 21-28th, Holiday Season December 19- January 3rd)
  • Can change availability up to 4x a year with the approval of the Head Coach.
  • If availability is changing, the new form must be submitted to the Head Coach 3 weeks in advance for approval
  • Closing shifts can run until 11pm

What you will get:

• Amazing discount on Nike gear
• Opportunity to learn and grow your career with an outstanding luxury athleticwear brand
• Positive and supportive team environment

We thank all applicants for your interest in this position however, only those candidates that meet our qualifications will be contacted for an interview.
Retailor Sports Inc. is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
COVID-19 considerations: To keep our employees safe, we have implemented all health and safety procedures in accordance with the Ministry of Labor and Public Health guidelines and requirements.