If you are looking for a job where you have significant responsibility, this is the one for you. As a Dispatcher, you will play a key role in communication between agents, customers and account Manager!
We're growing our ranks in Moncton ! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.
What's in it for you?
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We offer competitive wages $23 & comprehensive health benefits.
This position follows a night shift schedule, operating on a 2 days on / 2 days off rotation.
Uniform provided free of charge.
Opportunities to grow alongside GardaWorld.
Continuing education through GardaWorld Campus like Use of Force training.
Responsibilities for Dispatcher
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The dispatcher is the first line for service requests. The dispatcher is responsible for awnser calls, logging the request, dispatch available guards and confirming the service with the client.
Tasks include:
Answering calls for service
Create service tickets
Scheduling employees
Dispatching of guards by phone
Documenting all call related information
Provide support to guards and customers
Complete various administrative duties
Email managers to escalate situations or concerns
Other tasks assigned by coordinator, operations or Account Manager, as needed.
Qualifications for Dispatcher
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Canadian citizenship or permanent resident status.
Canadian high school diploma or equivalent.
Clear criminal record.
Typing speed of at least 40 words per minute.
Fluently bilingual French and English spoken, advanced writing in English required (no writing in French required).
Willingness to work shifts, including nights, weekends, and holidays.
Knowledgeable in Microsoft 365 suit.
Ability to take calls and communicate affectively.
GardaWorld: Make the world a safer place
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GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.