Night Clerk
Whitehorse, YT, Canada
Job Description
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- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resortTasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer serviceSecurity and safety
Criminal record checkWork conditions and physical capabilities
Attention to detail Fast-paced environment Overtime required Standing for extended periods Work under pressurePersonal suitability
Client focus Dependability Excellent oral communication Organized Reliability Work Term: Permanent Work Language: English Hours: 40 hours per week
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Job Detail
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Job IdJD2120744
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWhitehorse, YT, Canada
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EducationNot mentioned