Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable
Night Cleaner
for the Delta Conference Centre in Guelph, ON!
We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels! ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Maintains the overall cleanliness of the hotel's public and back of house space by cleaning all assigned areas thoroughly on a nightly basis
Cleans public areas including: Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management
Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required
Removes all litter from public space
Dusts all spots thoroughly
Performs other cleaning duties as required
Uses housekeeping chemicals as necessary to clean assigned areas to standard
Prevents any damage to hotel property by exercising proper caution with chemicals
Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis
Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
Turns in articles found in public space to lost and found
Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
Anticipate and exceed guest expectations
Smile, have eye contact and greet guests immediately upon each encounter
Handle special requests properly
Assist other housekeeping associates in maintaining clean and organized work and public areas.
Follow correct procedures for entering a guest room
Keep voices and other noise low on guest floors, especially in the morning
Follow all applicable Company Standard Operating Procedures
REQUIRED SKILLS / ABILITIES:
Teamwork Skills
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to, and friendly with all co-workers and supervisors
Communicate pertinent information to supervisor and co-workers
Care for co-workers' rooms, carts and equipment
Respond positively to new ideas
Accept critical/developmental feedback openly
Safety and Security Skills
Be knowledgeable of policies regarding emergency procedures.
Minimizes safety hazards by following all safety, security rules and procedures
Be knowledgeable about bloodborne pathogen procedures
Properly document and store "lost and found" items
Use all chemicals and cleaners properly
Properly handle and account for keys
Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.
Must be able to speak and understand the primary language(s) used in the workplace.
Requires some communication skills, both verbal and written.
EDUCATION / EXPERIENCE:
High school or equivalent education required.
No prior experience required
PHYSICAL REQUIREMENTS:
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to lift up to 75 lbs on a regular and continuing basis.
Must be able to exert well-paced ability in limited space.
Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
All associates must maintain a neat, clean and well-groomed appearance per Company Standards.
Amazing Benefits At A Glance:
The salary range for this position is $19- $20/hr
Team Driven and Values Based Culture
Vacation Pay
Employee Assistance Program
Career Growth Opportunities
* Employee discount
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