Job Description

Job Title:

Night Auditor

Dept.:

Front Desk

Direct Reports:

Front Desk Supervisor/Rooms Operations Manager

Job Summary / Purpose: To balance all daily transactions with respect to the Hotel and Food & Beverage.

Job Duties & Responsibilities:

Follow all money and safe handling procedures

Check guests in or out, take reservations and answer guest requests

Address guest concerns or issues

Balance Front Desk and Food & Beverage

Final balance after data entry

Activate alarms and monitor automated alarm system

Copy and Check out Paid Out Account on Sundays

Shut down Silverware and Resort Suites. Roll day on all modules

Print - inhouse guest list, group forecast, and retrieve all group files arriving for the following day

Close and send batches for credit cards

Ensure clearing codes are zeroed out after data entry

Enter wake-up calls

Count all Front desk floats once a month

Perform month end duties

Photocopy all group bills and put in group files

Start Resort Suite

Print all reports to file

Start silverware to ensure day has been rolled

Print all necessary reports for designated departments and staff

E-mail files to all recipients

Check in all arriving groups for the following day

Complete Daily Group Count and Meeting Room Sheets. E-mail

Post all Meeting Room Rentals to the appropriate group account

Complete the Meeting Room Board and weather forecast

Properly communicate relevant information to incoming shift

Log and sign for newspapers when delivered

Any other duties as assigned by Supervisor/Manager

Requirements/Specialized Skills

Customer service oriented; team player

Excellent communication and problem-solving skills

Experience in the hospitality industry

Familiarity with spreadsheets

Flexibility

Touch Typing and number pad

Education & Certification

Essential

: Grade 12 or equivalent combination of education and or experience

Desirable

: Previous experience, Accounting skills, Second language

Job Types: Full-time, Permanent

Pay: From $18.50 per hour

Benefits:

Dental care Discounted or free food Extended health care Life insurance On-site parking
Ability to commute/relocate:

Alliston, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person