We are seeking a dedicated Night Auditor to join our team in providing exceptional service to our guests. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, handling front desk responsibilities, and performing essential accounting tasks. This position requires a detail-oriented individual with strong customer service skills and experience in hospitality management.
Responsibilities
Conduct nightly audits of financial transactions and ensure accuracy in reporting.
Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.
Address guest inquiries and resolve any issues that arise during the night shift.
Maintain accurate records of room availability and reservations.
Handle incoming calls with professionalism and courtesy.
Perform security walks of the property.
Assist with any administrative tasks as required by management.
Requirements
Previous experience in hotel management or a similar role is preferred.
Strong customer service skills with a focus on guest relations.
Familiarity with night audit procedures and hotel accounting practices.
Excellent phone etiquette and interpersonal skills to enhance guest experiences.
Ability to work independently during overnight shifts while maintaining attention to detail.
A background in hospitality or resort management is advantageous. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the efficient operation of our hotel during the night shift!
Job Type: Full-time
Pay: From $25.77 per hour
Expected hours: 40 per week
Benefits:
Commuter benefits
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Wellness program
Experience:
night audit: 1 year (preferred)
Work Location: In person