Job Description

Job opening criteria

The company

We are a family-owned Relais & Ch\xc3\xa2teaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Job description

Join our Front Office team as a Night Auditor, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World\'s Best Hotel

The Night Auditor is responsible for all daily balancing, postings and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn. Responsibilities include; POS balancing, final balancing of departments, room and restaurant reservations, guest services, and all other duties of a Guest Services Representative during the night hours. The Night Auditor at the Wickaninnish Inn will also be expected to assist on the Reception desk in the capacity of a Guest Service Representative whenever necessary and be able to handle the cash preparations for the employees of the Inn.

The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence.

Wage is $23.00 per hour. Hours of work will be between 11:15pm and 7:15am.

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you\'ll have access to alongside your experience at the Inn: Team Member Benefits

By submitting an application you are attesting that the information given is accurate and you give consent to the Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.

Profile description
Exemplary guest service skills and a demonstrated willingness to exceed guest expectations
Superior communication skills
An aptitude for attention to detail
Problem solving skills
A professionally groomed appearance
A positive and pro-active attitude
A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole
A calm and capable demeanour
Valid Class 5 Driver\'s License
A mutual understanding of your employment duration will be determined during your interview
Must be legally authorized to work in Canada