Job Description

Workplace: 10 Sherbrooke O, Montreal, Quebec H2X 4C9Status: Part Time-WeekendSalary: 26.63$ per hourEstablished in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.Reporting to the Director of Accommodation, the Reception Supervisors, and the Controller, the Night Auditor verifies the business transactions made throughout the day to balance the accounts and deposits, and to close the cash registers, while also ensuring customer service at the reception during the evening and overnight shifts. Additional tasks may be assigned as needed. Training may also be required by the employer.Task description:

• Classify commercial transactions carried out during the day
• Verify and correct transaction records and update hotel guest notes
• Balance the accounts and close the cash registers of the various points of sale
• Produce the daily income report
• Answer the phone and route incoming calls
• Take reservations
• Perform departures and arrivals
• Manage reservations and group arrivals
• Collaborate with the security department
• Handle customer complaints
• Other administrative and/or accounting tasks

Skills:

• Experience in reception and hospitality (one year)
• Proficiency in computer skills and knowledge of Hotello (an asset)
• Strong understanding of accounting
• Excellent command of both French and English
• Excellent communication skills and a talent for customer service
• Good knowledge of Montreal's tourist attractions
• Well-groomed appearance
• Demonstrates patience, attention to detail, interpersonal skills, and reliability

Languages: Bilingualism (French and English) is required in this position because we serve an international clients.Availability and schedule: From Friday evening to Sunday morning.Who are we:Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.To learn more about Tidan, visit our website: .Why join our team:Apart from competitive salaries, we offer benefits, such as group insurance which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

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