Night Auditor
Niagara Falls, ON, Canada
Job Description
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Night Auditors must have a detail orientated work style, and a positive personality with a desire to deliver outstanding customer service to our guests. The successful candidate must possess strong analytical and communication skills. Responsibilities include, but are not limited to:
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Must have Opera operating system knowledge
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Previous working experience with Opera computer system preferred
- Degree/Diploma in Hospitality Management, Marketing Sales or a related discipline is a strong asset
- Previous experience in a customer service position
- Ability to work with minimal supervision
- Exceptional computer skills
- Strong communication skills between guests, management and co-workers
- Must be able to work weekdays, weekends and holidays.
- Strong written and verbal communication skills
- Proven ability in multi-tasking, organization, working under pressure, meeting tight deadlines, working in fast paced environment with strong attention to details
- Exceptional conflict resolution skills in order to effectively deal with internal and external customers
- Email: hr@ramadaplazaniagarara.com
- Phone: 905-356-6116 Ext 0
- In-person: 7389 Lundy\'s Lane, Niagara Falls, ON L2H 2W9 \xe2\x80\x93 Human Resources Department
- French not required
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed
- accounting/bookkeeping: 1 year (preferred)
- customer service: 2 years (required)
- hotel front desk: 2 years (required)
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Job Detail
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Job IdJD2300352
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNiagara Falls, ON, Canada
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EducationNot mentioned