Job Overview:
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel front desk during the night shift, ensuring all guest accounts are balanced and accurate, and prepare breakfast for the guests.
Responsibilities:
- Conduct nightly audits and reconcile daily transactions to ensure accuracy
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries and resolve any issues or complaints
- Maintain a clean and organized front desk area
- Assist with security functions by monitoring surveillance cameras
- Prepare breakfast for the guests
Qualifications:
- Previous experience in a front desk or customer service role preferred
- Strong phone etiquette and communication skills
- Multilingual or bilingual abilities are a plus
- Knowledge of hotel operations and hospitality industry practices
- Familiarity with phone systems and basic computer skills
Joining our team as a Night Auditor offers the opportunity to work in a dynamic hospitality environment, providing valuable guest services while ensuring the smooth operation of the hotel during nighttime hours.
Job Types: Full-time, Part-time
Pay: $17.85-$18.00 per hour
Expected hours: 18 - 32 per week
Benefits:
Discounted or free food
On-site gym
On-site parking
Experience:
Customer service: 1 year (required)
Work Location: In person
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