Job Description

We are looking for a reliable and detail-oriented

Night Auditor

to join our Front Office team. The Night Auditor is responsible for balancing daily financial transactions, ensuring accurate record-keeping, and providing exceptional guest service during the overnight shift.

Key Responsibilities

Perform nightly audit of hotel revenue and prepare end-of-day reports. Reconcile all payments, room charges, and transactions for the day. Complete system backups and reset procedures following company standards. Check guests in and out efficiently and professionally. Respond to guest inquiries, handle complaints, and ensure guest safety. Monitor hotel security and perform property walks as required. Prepare and organize the front desk for the morning shift. Communicate effectively with management regarding any issues or irregularities.

Qualifications

Previous hotel front desk or accounting experience preferred, but not required. Strong computer skills; knowledge of PMS is an asset. Excellent communication and customer-service skills. Ability to work independently with minimal supervision. Strong attention to detail and accuracy in financial tasks. Must be able to work overnight shifts, weekends, and holidays as needed.
Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Experience:

customer service: 1 year (preferred)
Work Location: In person