Job Description

Radisson Hotel is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our ambassadors.

The Night Audit Attendant

will contribute to the hotel's overall success by ensuring that Stonebridge Hotel has efficient and smooth operations for producing excellent feedback and guest satisfaction. Your central goal is to provide our clients with outstanding customer service and support. As the 'face' of our company, the successful candidate will be presentable and friendly, with exceptional people skills.

Knowledge/Skills/Experience:

Physical requirements include the ability to lift, push and pull a minimum of 30 pounds, to stand and/or walk for an extended period of time, the ability to stoop, kneel and reach, or perform repetitive foot and hand actions, and the ability to bend at the waist. Demonstrated ability to work in a fast-paced, multi-tasking team environment. Demonstrated superior customer service philosophy. Good verbal and written English communication skills. Able to work a flexible schedule, which includes evenings, weekends, and holidays.

Responsibilities:

Perform night audit procedures to ensure the accuracy of financial transactions and guest records Verify and balance revenue, accounts receivable, and guest accounts Prepare daily reports summarizing hotel operations for management Ensures Outstanding customer care at all times. Greeting and welcoming guests as they approach the front desk. Maintains a friendly, professional, cheerful and courteous demeanour at all times. Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Builds strong relationships and coordinates with all other departments, especially housekeeping, maintenance, etc. Managing the check-in and check-out process. Answer and Forward Phone Calls. Monitor cleanliness and organization of lobby and public areas by sweeping and mopping. Assisting the Breakfast attendant when needed.

Radisson Hotel would like to thank all interested applicants

Only those selected for an interview will be contacted

Job Type: Part-time

Pay: $15.00-$17.00 per hour

Expected hours: 24 - 40 per week

Additional pay:

Overtime pay
Schedule:

Monday to Friday Weekends as needed
Experience:

Customer service: 1 year (preferred)
Work Location: In person