Job Description

About Treasure Hill

At

Treasure Hill Homes

, we pride ourselves on building communities of lasting value across Ontario. With a reputation for quality craftsmanship, thoughtful design, and exceptional customer care, we are committed to delivering homes that families are proud to call their own. Our Sales Office Concierge plays a key role in creating that first, lasting impression with every prospective homebuyer.

Position Overview

The

Sales Office Concierge

is the welcoming face of our new home sales offices and model homes. This position is responsible for greeting prospective purchasers, providing general information on Treasure Hill communities, supporting the Sales Representatives, and ensuring that every customer receives a professional and memorable experience from the moment they walk through the door.

Key Responsibilities

Welcome and register all visitors to the sales office and model home in a friendly, professional manner. Collect visitor information and accurately input details into Treasure Hill's CRM system. Provide prospective buyers with general information on the community, builder, and home offerings, directing them to Sales Representatives for detailed discussions. Maintain a polished, inviting, and organized sales office and model home environment. Assist with scheduling appointments, preparing materials, and supporting the Sales team with administrative tasks. Answer incoming calls, respond to email inquiries, and manage day-to-day office correspondence. Track visitor traffic and compile daily/weekly reports to monitor sales office activity. Participate in grand openings, community events, and marketing initiatives to promote Treasure Hill communities. Uphold Treasure Hill's customer service standards by ensuring every visitor feels valued and welcomed.

Qualifications & Skills

Prior experience in customer service, hospitality, administration, or real estate sales support preferred. Professional, approachable, and enthusiastic demeanour with excellent communication skills. Strong organizational and multitasking abilities in a busy sales environment. Proficiency with Microsoft Office and CRM platforms (training provided). Flexible availability, including weekends and evenings, to meet the needs of our sales offices. Passion for creating a positive and memorable customer experience.

Compensation & Schedule

$20 hourly Hours: Monday to Thursday: 1 pm - 8 pm, Saturday, Sunday & Holidays: 11 am - 6 pm

Why Join Treasure Hill?

At Treasure Hill, you'll be part of a passionate team that is shaping Ontario's future communities. This role is an excellent entry point into the new home industry, providing opportunities to learn about sales, customer care, and community development while playing a key part in our continued growth.

Job Type: Full-time

Pay: From $20.00 per hour

Work Location: In person