Job Description

Are you passionate about technology and driven by the challenge of solving complex network issues? Do you want to help with providing and maintaining network infrastructure? Do you excel in fast-paced environments where no two days look the same and are ever-changing? If so, we want YOU to join the team as our new Network Support Technician.

Recognized as a

2025 winner of Canada's Best Managed Companies -- sponsored by Deloitte Private, CIBC, EDC, The Globe and Mail, and TMX Group -- Smith and Long is a leader in Electrical, Mechanical, and Engineering services. Our internal culture is anything but traditional: think the energy and adaptability of a tech start-up, combined with the reliability and scale of a national powerhouse.

At Smith and Long, we're not just about systems--we're about

impact

. As a leader in the construction and energy management space, we're committed to being

GAME-CHANGERs

: transforming how our industry works by embracing new people, ideas, and innovations. Our team is made up of passionate professionals who thrive in a culture of collaboration and continuous improvement.

We are seeking a Network Support Technician to join the team. This role heavily involves being on the road, therefore the selected candidate must be comfortable with travelling to different sites. Candidates should also be motivated and energetic, with a good aptitude for independent problem solving.

As our connectivity guru, you will be responsible for:

Responding to new work requests for network assistance at different sites across Ontario. Tracking existing work requests until completion. Good Communication skill working with team member and customer Completing networking, cabling (copper and fiber), and cable patching requests. Troubleshooting network connectivity (Network switches, cabling, basic routing). Controlling inventory and housekeeping in the network rooms. Packing, shipping, receiving, transporting, and staging of equipment. Travelling across Ontario with regular working hours of 8:00~17:00. Additional hours at nights and weekends may be required due to project demand or being on call.

Skills & Qualifications REQUIRED:

A valid G license for 3 years (A company service vehicle will be provided)*
Experience/knowledge of daily operation and maintenance of computer and network rooms support services Knowledge of installation of network equipment Knowledge of network equipment and connectivity, LAN/WAN services. Well versed in computer skills and have strong documentation control A clean security clearance, which will be requested after acceptance to this role. The ability to lift equipment up to 50lbs Comfortable with working from ladders and raised floors Basic knowledge of copper and fiber cabling connectivity infrastructure Excellent customer service skills with the ability to problem solve and work independently

We thank you for taking the time to apply; however, only selected candidates will be contacted for an interview. NO PHONE CALLS PLEASE!

Job Types: Full-time, Permanent

Benefits:

Casual dress Company car Company events Dental care Disability insurance Extended health care On-site parking Paid time off Profit sharing RRSP match Tuition reimbursement Vision care
Application question(s):

Will you now or in the future require sponsorship for a work permit or immigration support to maintain your work authorization in Canada? Please confirm your resume is uploaded as a PDF.
Licence/Certification:

driver's license with a clean driver's abstract (required)
Work Location: On the road