Job Description

JOB DESCRIPTION

TITLE: NETWORK SPECIALIST

DEPARTMENT: OPERATIONS - TECHNOLOGY AND INFRASTRUCTURE SUPPORT

PAY GRADE: P5

GENERAL ACCOUNTABILITY

Reporting to the Network Team Lead, a Network Specialist is responsible for the implementation, day-to-day operation, and support of PRIMECorp's network infrastructure. The incumbent ensures reliable, secure, and efficient network operations to support mission-critical applications. The role is hands-on, involving the installation, configuration, monitoring, troubleshooting, and maintenance of both on-premise and cloud network elements. The Network Specialist collaborates closely with Infrastructure, Security, and Service teams to meet operational objectives and uphold network service levels.



The incumbent has extensive knowledge of routing and switching, firewall management, security protocols, cloud network technologies and experience working in a NetOps environment.

NATURE AND SCOPE

Configures, implements, and maintains enterprise network infrastructure, including LAN, WAN, WLAN, and SD-WAN environments Monitors, troubleshoots, and optimizes network security solutions, including firewalls, VPNs, IDS/IPS, and access control policies Participates in the deployment and administration of cloud and hybrid network infrastructure (e.g., AWS, Azure, GCP) Responds to and resolves Tier 2/3 network incidents, escalating to the Network Team Lead as needed for complex issues Monitors network performance, capacity, and security posture, proactively identifying areas for improvement Performs network maintenance activities, including software upgrades, patch management, and infrastructure refreshes Executes system upgrades, migrations, and new technology deployments Maintains network diagrams, documentation and standard operating procedures Communicates with internal stakeholders and external vendors Performs other related work, as required and assigned by the Network Team Lead

EDUCATION, TRAINING AND EXPERIENCE

Diploma or degree in Computer Science Technology or a related discipline (or an equivalent combination of training and experience) 3 to 5 years of experience in enterprise network operations and support Industry certifications such as CCNA, CCNP, JNCIA, or PCNSA, or equivalent are highly desirable ITIL Foundation v3 or later accreditation is preferred Experience working with network automation, scripting, and Infrastructure as Code (e.g., Ansible, Python, Terraform) Experience in deploying and managing cloud networking services in AWS, Azure, or GCP is desirable Hands-on experience with network monitoring and management tools (e.g., SolarWinds, Splunk, PRTG, Wireshark) Experience operating a multi-tenant, highly segmented data center network is desirable

KNOWLEDGE, SKILLS AND ABILITIES

Deep knowledge of routing and switching protocols (e.g., BGP, OSPF, EIGRP, STP, VLANs, VXLAN) Expertise in firewall management, including rule optimization, logging, and incident response Proficiency in network automation and scripting to streamline operations and reduce manual configurations Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues Strong written and verbal communication skills Ability to collaborate with a cross-functional technical teams Ability to work independently on key initiatives

WORKING ENVIRONMENT

Must obtain and maintain a RCMP Secret Level security clearance Occasional availability to work outside of regular working hours Must reside in the Lower Mainland After hours on-call support required on a rotational basis Hybrid work environment - remote and in-office Occasional travel may be required Monday to Friday 40 paid hours per week

This job posting closes on August 29, 2025