Job Description

General Accountabilities

• Provision infrastructure solutions from initial architecture and design through development, testing, and deployment ensuring resilient, secure, and efficient infrastructure operations.
• Install, configure, and maintain servers and applications in physical, virtual and cloud environments across multiple locations.
• Manage, configure, and support Windows Server operating systems, Microsoft Office 365 applications, IIS, Microsoft SQL and Active Directory.
• Assist other team administrators in deployment and management of VMWare solutions and storage infrastructure
• Automate tasks and activities by scripting and programming (e.g. PowerShell, Visual Basic, C#, etc)
• Maintain infrastructure information security, data integrity and access procedures as per corporate security policy
• Work with other administrators to deploy and apply OS/applications patches and updates for workstations and servers using automated process
• Proactively monitor, identify and manage systems and services resources; respond to system/service failures and problems. Analyze incidents and issues, identify risks, provide recommendations, and implement solutions to reduce user impact and ensure business continuity.
• Prepare and maintain detailed technical documentation, standards and policies and assist in the training of other resources as required. Provide technical guidance and leadership for any change management activities.
• Assist in development and implementation of backup and disaster recovery strategy for all systems. Maintain a DR plan and participate in periodic testing of that plan.
• Assists team members and other departments with testing new technologies and solutions. Lead and/or participate in the projects with other teams to design and deploy technical solutions to improve business operations.
• Provide technical support (Level 2 & 3), acting as an escalation point for first level support staff. Troubleshoot user issues related to servers, data and applications, etc. Take ownership of all assigned tickets; researching and escalating to vendors as necessary.
• The responsibilities described above are representative and are not to be construed as all-inclusive.

Requirements

Cisco Networking, Computer networking, Ethernet networking, Networking, Securities, Firewall, Firewall Configuration, Firewall administration, Cisco Catalyst Switches, Dell Switches, Ethernet switches, Network Switches, Router Switches, Switches, Cisco Routers, Cisco Routers, Cisco Access Points, TCP/IP, TCP/IP Networking, LAN - Local Area Network, LAN Switching, WAN - Wide Area Network, WAN - Wide Area Network, SAN - Storage Area Network, SIEM Tools, Security Information and Event Management (SIEM), PowerShell Scripting, Azure Active Directory, Active Directory, Azure DevOps Server

Robert Half