Job Description

About Orderful

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Orderful is an API for EDI platform connecting the world's supply chain. Any company that buys or sells products trades electronic data interchange (EDI) data in an effort to streamline communication. These companies exchange transactions like purchase orders, invoices, shipment notices and more. Orderful is turning a legacy industry on its head, making EDI data trading effortless. Our API leverages modern technology that dramatically improves infrastructure for our customers. Enterprises connect once to our API and trade EDI transactions with their supply chain partners leveraging Orderful's growing network of thousands of companies.



We are growing rapidly and continually looking for top-notch talent to join our team. Ideal candidates have a desire to be a part of building something unique and important, with a strong curiosity to learn and grow.

Our Core Company Values:

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As a team, we're guided by three core values. They impact what we are building, while helping us stay true to ourselves and accountable to each other.

Commitment to Customers Learn, Iterate, Grow Build a Great Community

Why work with Orderful?

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Unlimited PTO A week off for everyone in December during the winter holiday period Competitive Compensation Lifestyle Work From Home Benefit Health Insurance (Life, Medical, Dental, Vision, EAP) Opportunity to make significant impact on the growth of a company Remote Work Flexibility Stock Options Weekly Yoga


Unlimited PTO Competitive Compensation Lifestyle Work From Home Benefit Health Insurance (Life, Medical, Dental, Vision, EAP) Progressive Work Environment Opportunity to make significant impact on the growth of a company Remote Work Flexibility Stock Options Weekly Yoga

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You'll own end-to-end Network Enablement to ensure trading partners can be activated quickly, correctly, and with high operational reliability. Your mission is to build and maintain the foundational network assets that make go-lives repeatable at scale--certified guidelines, accurate label templates, and stable communications channels (AS2/SFTP/VAN/MFT)--while reducing downstream rework, escalations, and production incidents.


This role blends high-precision execution with strong operational judgment: you'll deliver high throughput without sacrificing quality, keep assets current as partner requirements evolve, and maintain clean documentation and standards so the work remains scalable.

This role is responsible for:

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Guidelines & Certification:

Certifying EDI account requirements with strong coverage and correctness

Labels:

Creating and maintaining Trading Partner (TP) specific label templates aligned to partner requirements

Comms Channels:

Configuring, certifying, monitoring, and maintaining channels with high uptime and zero misroutes

Quality & Rework Reduction:

Preventing defects through QA checks, standards, and proactive gap closure

Documentation & Standards:

Maintaining clear, structured documentation and playbooks that enable repeatable execution

Operational Stability:

Fast troubleshooting and recovery when issues occur, with an emphasis on prevention

Key Responsibilities

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Guidelines & Certification

Certify account requirements (versions/subsets, scenarios, conditions/semantics, constraints) to enable fast and correct TP activation. Document requirements clearly and consistently in the network so downstream teams can execute without ambiguity. Support troubleshooting and clarifications when inconsistencies or edge cases emerge. Maintain certification accuracy over time as partner requirements change, ensuring the network stays current.

Labels

Build TP-specific label templates accurately and efficiently, applying defined standards and conventions using ZPL programming language and internal property references. Validate templates against partner requirements; maintain and update templates as requirements evolve, working alongside engineering teams as needed. Reduce rework by identifying rejection/failure root causes and improving standards, checks, and templates accordingly.

Comms Channels

Configure and certify communications channels (AS2/SFTP/VAN/MFT); manage certs/keys and ongoing maintenance. Monitor live channels and drive rapid resolution of issues to protect uptime and customer experience. Ensure routing integrity and prevent misroutes through careful configuration, verification, and change discipline. Document channel standards and troubleshooting playbooks; reduce recurring incidents through standardization and prevention.

Requirements

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Highly detail-oriented with strong documentation habits and comfort working with structured requirements. Strong operational instincts: able to troubleshoot issues, follow standards, and make careful, low-risk changes. Ability to manage multiple workstreams with competing priorities while maintaining quality and throughput. Ability to work with ambiguity in a fast-paced environment with a strong QA mindset.

Preferred

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EDI/X12 familiarity and comfort with transaction variability and common edge cases. Exposure to UCC128 label standards and ZPL programming language. Familiarity with SQL and comfort learning new querying techniques. Hands-on experience with AS2/SFTP and certificate management/renewals a plus.
At Orderful, one of our core values is building a great community. We are looking for strong, diverse, and supportive team members. We welcome everyone to apply. Come join our team, where we celebrate differences, play to our strengths, and encourage growth!