Job Description

Network Edge Engineer 2

Comm Tech (Core)



Burnaby, BC


In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.



The Network Edge Engineer 2 reports to the manager and is responsible for providing and maintaining a complex data communications infrastructure within a complex multi-site environment. The role utilizes expert knowledge of network security concepts and best practices, and networking principles, protocols, and technologies, to perform operational maintenance, support, and troubleshooting duties. The Network Edge Engineer 2 participates in the planning and recommending hardware and software upgrades, applying corrective maintenance to ensure an updated, secure, reliable and efficient network edge infrastructure.



The Network Edge Engineer 2 acts as a technical resource to team members and on assigned projects by utilizing and maintaining current knowledge of network hardware components such as routers, switches, firewalls, access points, and associated configurations and with network cabling, wiring standards, and physical network setup.

What you'll do

Responds to incidents, service requests, and assigned problems by applying expert knowledge to investigate, diagnose, and remediate any issues within the supported network. Conducts needs analysis, assesses user needs/requirements, recommends hardware, specifies cabling needs, maps installation requirements, provides implementation cost estimates, and coordinates project information with other teams. Completes user impact assessments, in alignment with established change management processes and communicates any potential impacts for operational network changes. Develops accurate and detailed network documentation, including network diagrams, configurations, and troubleshooting steps. Communicates technical concepts to non-technical users. Documents network incidents, resolutions, and system changes. Enters data into a database to track cabling details and produce electrical schematic diagrams for record-keeping purposes. Updates documentation and reports related to hardware and cabling installations. Prepares work plans for implementation of network hardware or cable plant upgrades or replacements. Assesses product design and costs, evaluates current network, prepares detailed implementation plans and timeframe, organizes vendor demonstrations, and assists in producing and evaluating requests for proposals. Coordinates with external parties for cabling and other external supported networking systems. Monitors network health, performance, and security. Configures and manages network devices using network management software. Analyses network traffic and identifies performance bottlenecks. Monitors network reports, identifies and resolves hardware failures, high utilization levels, and unauthorized access to ensure efficient operation of data networks. Takes immediate action to resolve technical incidents and problems. Diagnoses and resolves network issues. Identifies and resolves network issues. Troubleshoots network connectivity, performance, and security problems. Installs, configures, tests and upgrades network hardware components, including routers, switches, and network interface cards (NICs). Installs, configures, and tests communication, network operating systems and related network software. Maintains network links, reconfigures equipment programming, assesses system redundancies, and designs and programs as required. Assigns work tasks for complex data network projects and monitors progress to ensure project deliverables are met. Ensures compliance with organizational policies and standards for installations, hardware maintenance, and user security access. Ensures proper installation and maintenance of equipment, and monitor control protocols. Perform other related duties as assigned.

What you bring

Qualifications


Graduation from a recognized degree or diploma program in Computer Science, three years' recent related experience or an equivalent combination of education, training and experience. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change. Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Comm Tech (Core) contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety. Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge
Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to write programs in a variety of programming languages. Ability to organize work. Ability to operate related equipment. Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:

Regular, Full-Time

Wage:

$46.22 / Hour

Location:

1795 Willingdon Ave, Burnaby, BC V5C 6E3

Closing date:

Applications accepted until position is filled

Hours of Work:

08:00-16:00 (Monday to Friday)

Requisition #:

193599E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'k?ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Metis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position,

you must apply online via your internal profile at

internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of

January 19, 2026

. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position.

Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the

Internal Jobs Help Desk at

internaljobshelpu@phsa.ca. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.