Job Description

Equans is looking for a Network & Security Expert at Montreal or Toronto !
The Equans group is a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company.
Equans designs, installs, and delivers customized solutions to improve its customers' equipment, systems and technical processes and optimize their use in the context of their energy, industrial and digital transitions. Equans is a Bouygues group company.
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and reduce their carbon footprint.
We design, implement, and maintain custom solutions to improve our customers' facilities, systems, and infrastructures.
Our core offerings are focused on the following areas:

• Integrated Asset and facilities management;
• Operation and maintenance of buildings and equipment (including district heating and cooling);
• Energy efficiency solutions and execution of decarbonization roadmaps;
• Building automation and systems;
• Solutions for transportation and mobility.

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Job Summary
The IT department provides cloud services and centralized network services via Shared Service Lines (SLS). The Network and Security Expert designs, deploys, and maintains new offerings, acts as product manager, selects appropriate technical solutions, and ensures their compliance with cybersecurity standards and rules. They oversee the transition to operations, monitor the technology lifecycle, supervise and re-bill services, while managing support requests and escalations with teams and suppliers.
Responsibilities
Network & Security Expert

• Define Network & Security Infrastructure services;
• Conduct RFP for the right Technology choice;
• Produce KPI based on services delivered;
• Maintain the Product lifecycle;
• Ensure level 3 support with vendors escalation when required;
• Ensuring proper transition of run activities to service partner operational teams;
• Define service Monitoring, backup, service Request and support escalation path;
• Contribute to the billing & chargeback model proposed to the customer;
• Ensure Standard and Cybersecurity rules are respected.

His duty will be to make sure to interact with the necessary stakeholders to define, budget, design, build, maintain, monitor, backup, report, support, charge the service back to the customers.
Main activities

• Design and maintain new Network and Security Services;
• Respect Cyber requirements for Service design;
• Ensure transition to operations of the Services;
• Ensure proper level of Backup;
• Ensure proper monitoring defining the monitoring rules;
• Assume level 3 support on the Services;
• Contribute to Cost optimization of Managed Services;
• Arrange webinars on major features and changes concerning CI/CD Services delivered;
• Ensure proper documentation;
• Create KPI Dashboards for services;
• Present Feature creation, updates or improvement to the Design Authority and Architecture Review Board;
• Contribute to Security Audits and Remediation.

Deliverables

• HLD;
• LLD;
• SOP;
• KPI Dashboards;
• RCA.

Requirements

• Need to have Canadian citizenship for at least 5 years;
• Ability to pass all background checks and security screenings;
• Computer engineering degree or equivalent;
• At least 5 years of experience in an equivalent position in a company of similar size;
• A representative experience in handling relationships with external service providers;
• A certification is highly recommended (Cisco, Juniper, AWS, Azure, ZScaler);
• Expertise in Routing & Switching (CCIE R&S required, Juniper switching);
• Good Knowledge in SD WAN Solutions (Cisco Catalyst, Cisco Viptela);
• Expertise in Wifi solution (Cisco Meraki, Juniper);
• Good Knowledge in NAC Solution (Cisco ISE);
• Expertise in Site to Site VPN (Fortinet, Cisco);
• Expertise in Firewalling (Fortinet, Cisco, Palo Alto);
• Expertise in Zscaler;
• Good knowledge of public cloud infrastructures (AWS and Azure);
• Knowledge of other IT infrastructure domains: desktop, identity management (AD, Entra ID, SSO, MFA), messaging and collaboration (O365) and cyber security;
• Good knowledge of ITIL and Demand Management: Projects, Release/Change Management, Operations processes;
• Level of spoken and written French: Advanced;
• Level of spoken and written English: Advanced;
• Frequency of English use: Regular.

Aptitudes

• Good communicator;
• Ability to work as part of a team, both in person and remotely;
• Ability to work in collaboration with an external provider;
• Sense of service and quality;
• Strong organizational and coordination skills;
• Ability to interact with people at all levels and cultures;
• Agile and adaptable;
• Logical and analytical mind;
• Ability to identify problems and propose/evaluate solutions.

Assets

• Location: Canada, preferred (near) Montreal or Toronto;
• Spanish is an asset.

What Equans offers you

• Group insurance from your first day of work;
• A group pension plan;
• Paid Statutory Holidays;
• Balance between work and personal life;
• Professional and personal development in a company experiencing strong growth;
• A positive working environment characterized by competence, responsibility and innovation;
• Competitive terms of employment and excellent benefit schemes;
• A diverse workplace regarding gender, age and cultural background. We believe in the importance of diversity and inclusion.

Equal employment opportunity
Equans Services adheres to the principles of employment equity and values diversity and inclusion. We therefore encourage applications from all individuals, including women, Indigenous peoples, persons with disabilities, and individuals of all backgrounds and identities. We are committed to providing a respectful, accessible, and equitable work environment where everyone can thrive and contribute to our collective success.
Comment
Does this challenge interest you? We would like to get to know you and we thank everyone who applies.

Skills Required