Job Description

Location:
Policy
Miramichi Regional Hospital ~ Miramichi ~ Horizon Health Network ~ Health Network
Language requirement:
English Essential
Schedule:
Subject to change due to operational requirements
Job Classification:
Non Bargaining
Job Classification Type:
Management and Non-Bargaining
This is the life-changing opportunity you've been looking for.
Horizon Health Network in beautiful New Brunswick is looking for a Policy Coordinator to join our team!
Horizon Health Network (Horizon) is seeking an adaptable, detail-oriented individual to join our team as a Policy Coordinator. The ideal candidate will have experience educating and guiding professionals in an office environment, office organization and Microsoft Office Applications.
Why you should work here
Working for Horizon gives you a career that provides an east coast lifestyle and the chance to make a big difference in the lives of New Brunswickers.
This position comes with competitive salary, paid time off, sick benefits, employer paid contributions into our government pension plan and a remote work policy.
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.
Who you are
You have a worked in office administration for a minimum of 3 years. You have experience collaborating with a variety of professionals, organizing and documenting information, and managing multiple priorities in a timely manner.

• You have advanced expertise in Microsoft Office applications.
• Associate Degree or Post-Secondary Education or equivalent related combination of education and experience in a related field.
• Must have two years of related experience or equivalent.
• Demonstrated proficiency, verified by testing, in the following areas: data entry, Microsoft Office applications, Excel, Word and Outlook at an advanced level.
• Strong organizational skills and attention to details.
• Highly developed interpersonal skills with ability to interact effectively as a team player.
• Ability and confidence to address/manage inquiries, multiple priorities in a timely manner.
• Demonstrated ability to identify inefficiencies, provide and implement solutions.
• Knowledge and application of project management process an asset.

What you will do
Management of Policies

• Provide direction and support to policy owners for implementing, monitoring and archiving of policies.
• Assists with the identification of stakeholders for review.
• Ensure authors, stakeholders and approvers understand their required actions to complete their role in policy development.
• Input stakeholder approval names into the policy information system.
• Follow up with author to address stakeholder feedback.
• Assist individuals with the approval processes of other departments such as Forms, Clinical Order Sets or Standards.
• Provide review of final draft documents to ensure compliance with established format.
• Maintain archived and current policies.
• Maintain contact information of policy owners, stakeholders and approvers.
• Obtain and verify that proper documentation of meeting minutes for approvals and endorsements are securely filed.
• Identify expired policies that require review.
• Identify and remove redundant policies.
• Assist Policy Analyst with short-term priorities and long-term strategy implementation.

Information System Administration

• Audit the policy information system to identify intermittent errors and provide first level technical support.
• Escalate errors in the policy information system to Service New Brunswick (SNB) and Information Services to resolve issues in a timely manner.
• Inform users when there is an issue with the policy information system and provide them with updates of progress on resolutions. When resolutions are not forthcoming implement work arounds and alternative solutions.
• Identify improvement opportunities and collaborate with SNB and Information Services regularly to address issues.
• Work together with Vitalite to identify best practice.

Information Exchange

• Create and disseminate a monthly newsletter containing new, revised and deleted policies.
• Manage the directory of regional policies.
• Respond to inquiries and provide copies of policies upon request.
• Support staff on how to effectively use and navigate Policies and Procedures page on Skyline
• Request and review information on the Canadian Policies and Procedures Network.
• Respond to other Canadian Health Organizations best practice research.

Metrics

• Develop and apply queries and report on department owned custom data sets.
• Review statistics generated from policy information system and normalize data to ensure consistent measurement of departmental performance.

Administrative Duties

• Respond to incoming calls, identifies urgent matters and important inquiries, and redirects them for appropriate action.

Interested? Apply Today!
To learn more, visit
Horizon Health Network (Horizon) only accepts on-line applications.
About Horizon's Recruitment Process
We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.
Horizon's recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon's hiring purposes.
Diversity Statement
Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.

Skills Required