Job Description

Navigate Halton_265 Kerr Street Oakville, ON (On-site)

NAVIGATOR_NAVIGATE HALTON_CASE MANAGEMENT

Links2Care is a non-profit, community service organization providing a better quality of life through care, support and connection for seniors and adults with disabilities, children and families, and people of all ages in need in Halton, Mississauga, and South Etobicoke.

Links2Care is a Great Place to Work (Certified 2024-2025) and awarded 2025 Best Workplaces(TM) in Canada based on employee feedback about their workplace experience. We also received CARF accreditation, demonstrating our commitment to quality services, accountability, and sound financial stewardship. At Links2Care, we foster a supportive, collaborative environment for employees, clients, and the community.

Our vision is to create "A community that is cared for, always," and we live our values of Respect, Equity, Integrity, Dedication, and Innovation every day. Join us in making a meaningful impact! Visit our website for more information at links2care.ca

Job Type: Full Time Contract Position (2 Years)

Location: Oakville, On-Site 35 hours per week Weekend work required - Hours of work are subject to change based on Program Needs

Range: $53,045 to $63,339.

To Apply: Email your resume and cover letter to epontes@links2care.ca

Closing Date: MAY 30, 2025 For more information about our wide variety of programs and services, please visit our website.

Position Summary:

Older adults transitioning out of shelters to permanent housing often require additional support for managing medical comorbidities and mental health issues, particularly if they lack established social and family networks. These individuals frequently struggle with maintaining stable housing due to insufficient support and diverse health challenges. Offering comprehensive, wrap-around services that address both health and social care needs can significantly improve the likelihood of successful and sustained housing outcomes for these individuals.

As the Navigator within the Navigate Halton transitional program, you will support the individuals in their transition from shelters to stable housing. Your primary objective is to facilitate independent living by addressing their complex needs, which may include, but are not limited to, medical, financial, mental health, and substance use disorders. Utilizing the Housing First Model and a trauma-informed approach, you will ensure a supportive and respectful environment that acknowledges their experiences and promotes empowerment.

Key Responsibilities

oIs knowledgeable on and uses a housing first approach that to focuses on providing supports through case management.

oEnsures a wrap around, person centered approach to the service delivery which will address mental health, physical health, substance misuse and housing retention.

oUses a trauma informed care approach to service delivery that recognizes and responds to the impact of trauma on individuals.

oEnsure individuals have access to primary care, mental health services, specialists, medication management, and other necessary health supports.

oInitiate/attend case management meetings with professionals involved with individuals ensuring collaborative service delivery.

oProvide or broker assistance to improve self-sufficiency including but not limited to

oLife skills development, and social integration (e.g., cleaning, cooking,) providing assets to the individual to support future permanent housing.

oAdvocate and liaise with mental health services, substance abuse programs, legal institutions, and government agencies

oFacilitation of client involvement in community activities, recreational opportunities, and educational supports

oConnection to community supports such as food security and social support groups

oAssist with transportation and/or connect to transportation service for medically necessary supports.

Qualifications

Bachelor's degree/Diploma in Social Work (preferred), Geriatrics, Community Development, or other related field combined with a minimum 1-2-year relevant experience working with seniors and individuals with disabilities. Previous experience supporting persons in crisis and/or with complex needs is required. Outstanding verbal communication skills and written skills. Demonstrated ability to assess with good judgment and instinct in understanding and supporting vulnerable populations and the needs of clients. Thorough understanding and awareness of issues impacting seniors and persons with disabilities including homelessness, poverty, abuse and mental health. Sound knowledge of community resources and programs available to seniors and persons with disabilities in Halton and Mississauga. Knowledge of the programs and services provided by Links2Care is an asset. Working knowledge of, as well as seniors programming, funding sources and implications of program decisions. Strong organizational and administrative skills. Proficient computer skills in Microsoft Office. Comprehension of the InterRAI Cha client assessment tool, COTA and Alayacare is an asset. Outstanding documentation skills with the ability to create accurate and detailed client case notes. Tact, discretion, honesty and ability to develop positive relationships with seniors and adults with disabilities. Ability to safeguard and maintain a high level of confidentiality. Ability to establish and maintain professional boundaries and work within a defined scope of service. Ability to work independently with little direct supervision. Completion of a satisfactory Criminal Reference Check and Vulnerable Sector Screen prior to and throughout employment is required. Current First Aid/CPR , Non-Violent Crisis Intervention, Assist, Motivational Interviewing, Housing First Model an asset. Must have reliable transportation, a valid Ontario driver's license and a minimum of $2,000,000 liability insurance coverage, in the candidate's name.
Links2Care reaffirms its policy and maintains a work environment free from discrimination, treating all employees with dignity and respect. All employees share in the responsibility and commitment to equal employment opportunity. Links2Care does not discriminate against any employee or applicant based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal and provincial laws, regulations,

and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, social and recreational programs.

It is the policy of Links2Care to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Links2Care is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act ('AODA'). Should any applicant require accommodation through the application, interview, or selection processes, please contact our Human Resources Department at 905-844-0252 ext. 130.

For more information about the programs and services offered by Links2Care, please visit our website at www.links2care.ca.

Job Type: Fixed term contract
Contract length: 24 months

Pay: $53,045.00-$60,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Paid time off Vision care
Location:

Oakville, ON L6K 3B1 (preferred)
Work Location: In person