Job Description

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.



Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.



As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

SISIP FINANCIAL

A full suite of financial solutions, tailored to the realities of our Canadian Armed Forces Members and their families, is offered through the SISIP Financial division within CFMWS. In addition to conventional insurance, investment and financial advice products and services, we pride ourselves in delivering preventative financial education and, where required, counselling, to support our members' financial wellbeing. At SISIP, we keep our members at the center of everything we do. Our ultimate target is the right solution at the right time for our members, and our commission-free environment reinforces this. As a social enterprise, the profits we make help fund programs within the Canadian Armed Forces (CAF) community to benefit members and their families.



SISIP Financial services are available to Canadian Armed Forces Members both virtually and in-person. We have 23 offices located in CAF communities across Canada. Our national office is located in Ottawa.

THE ROLE

As the National Sales Coordinator, you'll be at the heart of our national sales engine, connecting people and supporting national initiatives. From planning high-impact events to supporting national marketing campaigns, you'll interact with teams from coast to coast to keep operations running smoothly. You'll collaborate with sales leaders, marketing partners, and internal stakeholders to deliver mission aligned client experiences, boost employee satisfaction, and support the delivery of our products and services across Canada.



Whether you're tracking budgets, analyzing performance data, coordinating training sessions, or managing advisor license renewals, you're the go-to person who brings clarity and order to everything you touch. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the behind-the-scenes force that keeps the momentum going.

QUALIFICATIONS

Education, Certifications and Licenses

College Diploma in Commerce, Business Administration or a related field AND several years of experience in information system management / support and project management or a related field

Experience

In project administration



In budget administration



In database administration



In research and data analysis



In coordinating training sessions, workshops, and meetings



In drafting correspondence and presentations



In stakeholder and operations support



In making travel arrangements and processing travel claims



In planning and coordinating events

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

RESPONSIBILITIES

Collaborate with management and internal partners to develop and deliver local briefings, events, and seminars, ensuring new ideas and best practices are integrated into the district sales processes. Conduct post-event analyses to assess Return on Investment (ROI) and engagement metrics.



Participate in the development and review of policies and business processes, recommending updates to improve efficiency, employee experience (EX), and customer experience (CX).



Provide financial support by monitoring budgets, tracking and reporting actuals, and liaising with accounting and finance teams as required.



Develop and maintain a Center of Influence (COI) matrix for national and district support, including outreach, opportunity identification, collaboration with marketing to provide necessary assets, and reporting on outcomes and results.



Coordinate and participate in the integration of financial education activities in collaboration with national office partners.

OTHER INFORMATION

Language Requirement:

Bilingual (English and French) Essential


Reading: Advanced



Writing: Functional



Oral: Advanced

Start Date:

September 8, 2025



This is an on-site position with an assigned work location. The employee must be able to work 8:00 AM to 4:00 PM Monday-Friday.



The selection process will be done virtually.



Salary plus Employee Performance Plan.

BENEFITS AVAILABLE

Health Benefits:

Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance:

Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning:

A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development:

Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks:

Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting:

https://cfmws.ca/Benefits

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.



Job Reference: CFMWS14596