Job Description

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Description

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.###

Role Expectations

National Account Manager (NAM)

will be responsible for driving incremental sales and market share growth through direct and indirect selling efforts within an assigned Dental Service Organization. The candidate will accomplish this by creating strategic initiatives with C-Suite level decision makers/influencers within targeted account and through implementing the Align Digital Platform as a complete and innovative solution for Orthodontic and Digital Impression needs.

The NAM will be responsible for achieving sales quota and assigned strategic objectives. The NAM will also be responsible to develop, communicate and implement sales strategies and executable plans designed to accomplish specific sales goals both internally and externally. This individual will assist in the creation of standardized processes and scalable operational workflows. Qualified candidates will need to show a successful commercial record of accomplishment in managing large national accounts and multi-layered projects.###

What we're looking for

Drive Sales Results

Meets or exceeds organizational key performance indicators, sales targets and quotas for assigned account; monitor account performance and redirect efforts when goals are not being met; Champion change efforts to increase sales effectiveness; negotiate with DSO's, at highest levels needed; finds ways to leverage current footprint in targeted account for higher level access to decision makers; makes tough, pragmatic decisions when necessary Remains agile to adjust sales approach and tailors to key stakeholder

Build Enterprise Level Strategic Customer Relationships

Responsible for building customer loyalty and multiple relationships within the highest levels of key functional areas in customer organizations; identifies strategic business opportunities within DSO; establishes effective relationships with key customers, both externally and internally; Creates strategic dialogue with high level decision makers/ influencers within targeted account to position Align as a complete solution for the Orthodontic care and Digital Scanning Impression needs; puts a high priority on both customer and Company interests when making decisions; Leads by example and responds quickly and competently to customer issues; continually searches for ways to improve competitive advantage

Plan, Organize and Administer DSO Selling Efforts

Translate business strategies into clear objectives and tactics; collaborates and influences cross-functional sales/ marketing/finance teams effectively; creates realistic plans taking into account strategic pricing, budget constraints, and operating income/expenses; plans, prepares and follows up on sales forecasts, budgets; anticipates problems and develops contingency plans; establishes and implements effective and efficient procedures for communication across cross-functional teams.

Demonstrate Leadership/Collaborates With Others

Partner with the General Manager of Special Markets to develop mutually beneficial contracts, implement contracts, and develops timely responses to all national bid opportunities; Provides corporate selling consultation and coaching to field sales managers and territory managers on national accounts when appropriate; acts as liaison between key customer contacts and other functions within Align including Marketing, Business Consulting, Legal, Customer Service, Logistics, Virtual Implementation and Commercial groups in order to develop appropriate strategic direction and office level support; influences and shapes the decisions of upper management; provide compelling rationale for ideas; works toward win/win solutions whenever possible. Ability to collaborate amongst internal and external cross-functional teams; directly influence others; lead with organizational values as guiding principle.

Implement Sales Strategy

Implement sales plans and strategies for assigned accounts consistent with the Align's strategic direction and Align's sales policies. Adapt sales direction through a consistent and deep understanding of the market; change sales strategy as markets change; identifies creative opportunities to maintain Align's competitive edge within assigned national account.

SKILLS and COMPETENCIES

Candidates must have the ability and willingness to travel, including overnight and some weekends up to 50% of the time Strong knowledge of C-level contacts at assigned DSO preferred Strong strategic planning and project management skills at the national and regional level Strong business acumen and analytical skills; ability to make data-based decisions Knowledge of Ortho and Dental products preferred Exceptional organizational, prioritization and project management skills Able to work independently and make timely, accurate and educated decisions Ability to adapt and strong willingness to be a change agent Exhibits strong leadership characteristics; ability to influence others and operate with a high sense of urgency Knowledge of current DSO industry trends, technologies, competitors, and place in the market Ability to consistently work, manage and function with integrity Participate in proactive team efforts to achieve departmental and company goals Ability to lead a group of functional support team-members in developing and executing a shared business vision Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com Solid written, and verbal English communication skills with French/ English bilingualism an asset Legally entitled to work in Canada and travel up to 40% of the time within Canada and on occasion to the US.

EDUCATION and/or EXPERIENCE

College graduate (BA/BS) or equivalent program required 10+ Years Professional B2B sales experience required 2+ Years National Account Management sales experience preferred Dental and/or Medical Device sales experience preferred


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Pay Transparency

For field sales roles, the listed salary represents the standard base pay only and does not include the applicable commission plan. The base salary ranges serve as guidelines to determine appropriate pay. Placement within these ranges depends on the candidate's skills, experience level, and overall compensation and equity among team members. If remote work is an option for the role, base salary ranges will be adjusted geographically for locations outside the primary location. Our internship hourly rates are standardized based on the position, location, year in school, degree, and experience.###

About Align Technology

Your growth and well-being:

At Align, every smile matters. We're committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind. Employee-exclusive discounts on Invisalign products. Learning opportunities through online learning resources and support for your individual development plans. Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align's core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another-- ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.


As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.


Eager to learn how we embrace our global differences and nurture employee well-being?

Explore Align's culture here!

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.