Job Description

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

As a subject matter expert with a focus in the administration of the My Time System (Kronos ESP) and the Vocantas System, the Human Resources Specialist provides in-depth knowledge, expertise and counsel related to these systems, policies, processes, and strategies

Primary Responsibilities

Kronos and Vocantas Administration and Information Systems

• Administers the My Time Program (Kronos) and as a subject matter expert, provides guidance to the organization related to scheduling, payroll, etc.
• Develop procedures and processes for the system administration to ensure timely and effective delivery of services within own portfolio and coordinates teamwork between System Administrators for Kronos ESP/WTK and HRIS, and support staff for interfaces.
• Provide administration for the Vocantas System and liaise with the Occupational Health Department to assist in their administration of the Attendance Support Program as needed.
• Manage the back end of the systems, including creating new departments or pay codes.
• Responsible for ensure data integrity and quality and for monitoring error reports.
• Ensure data transfer and accuracy from HRIS into My Time and Vocantas.
• Check physical clocks daily and liaise with IT as needed.
• Collect biometrics at orientations.

Knowledge and Training

• Be the organization\'s subject matter expert for all things related to My Time and Vocantas.
• Conduct training for new hires, including frontline staff and leaders.
• Attend all orientations and deliver specialized training sessions for new leaders.
• Provide operational training to all users of the My Time system.

Customer Service and Liaison

• Responsible for investigating and determining customer service needs, dealing with difficult staffing requests, facilitating resolutions to staffing problems, and planning and developing strategies to close the gap between resource availability and resource needs.
• Support scheduling and leaders with labour relations issues related to the My Time system.
• Liaise between Occupational Health, Scheduling, Payroll, and a variety of other departments to ensure that the My Time system is operating correctly at all times.
• Troubleshoot any errors or problems that may arise.
• Provide supervision, direction, and guidance to the Portfolio Clerks, Staffing Clerks, and Timekeepers.
• Liaise with leaders to support system navigation and troubleshooting.

Qualifications

• Undergraduate degree in Business/Human Resources or other related field preferred
• Minimum 5 years\' experience in a payroll/HRIS (Kronos, Vocantas, Meditech) systems in a complex union / nonunion hospital environment
• Knowledge of all facets of program design and maintenance (i.e. scheduling, payroll, comp and benefits, etc.)
• Strong consulting, facilitating and advisory skills used to support the advancement and maintenance of the programs
• Demonstrated knowledge and experience working with relevant legislation (i.e. Employment Standards Act, Pay Equity, Public Sector Salary Restraint, Excellent Care for All Act, BPS Perquisites, etc.)
• Demonstrated ability to build, foster and maintain constructive relationships and partnerships (with internal and external stakeholders) and achieve results through others using motivation and negotiation skills
• Ability to conduct research and condense complex information into succinct reports or briefing notes/proposals
• Strong time management , planning and organizational skills to manage competing priorities and meet deadlines
• Excellent communication (verbal and written) and presentation skills with proven ability to build trust at all levels of the organization
• Knowledge and understanding of Human Resources metrics and strong analytical and research skills
• Experience in HRIS applications with strong numeric, data manipulation, spreadsheet and analytical skills
• Advanced capability in office applications, including Word, Excel, Outlook and PowerPoint

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital\'s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Southlake Regional Health Centre