Job Description

Enhance the livability of the City of Edmonton through a career that\'s not just about enforcement. It\'s about improving the quality of life for the citizens of Edmonton, and being a public ambassador and change agent. Working with neighbourhoods, citizens and businesses, you will promote behavioural change through problem solving and various enforcement methods, ensuring community standards are maintained through the inspection and enforcement of municipal bylaws. Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.

With a focus on the of Safe, Helpful, Accountable, Integrated and Excellent, as a Municipal Enforcement Officer you will:

• Resolve complex situations, conduct investigations, and interpret and apply multiple bylaws and legislation
• Educate citizens and promote community stewardship for property standards, licensing bylaws and specialty enforcement initiatives
• Conduct investigations to verify and satisfy appropriate legislative and regulatory provisions
• Generate compliance and cooperation by educating the public through explanation of bylaws, policies and procedures
• Apply appropriate enforcement actions: issue written or verbal warnings, violation or specified penalty tickets, clean up orders or weed notices
• Respond to and process a high volume of complaints
• Assess the health, safety and quality of citizen life by conducting physical inspections on property conditions, people, places, activities or events
• Collect and transport evidence
• Prepare reports and court briefs; provide evidence in court as required

Qualifications

• Completion of a recognized 2 year Diploma related to Police Studies, Security, Criminology, or a related diploma is required
• A minimum 3 years of strong customer service experience is required
• A minimum 2 years of diverse bylaw and/or law enforcement experience is required
• Ability to pass internal training program which includes Officer Safety tactics
• Knowledge of investigative techniques, bylaws, enforcement powers and authority, court proceedings, and rules of evidence
• Ability to exercise sound judgment, discretion, professionalism, and diplomacy in dealing with the public
• Effective in-person conflict resolution and investigative skills; ability to deal effectively with sensitive issues on a continuous basis is required
• Demonstrated understanding of racism and discrimination as it pertains to enforcement, and how bias can influence behaviour and decisions
• Must be professional and respectful during confrontational and hostile situations
• Excellent verbal and written communication skills, including public speaking, report writing, letter composition, stakeholder agency presentations, and court presentations
• Ability to manage a high volume workload, effectively organize, prioritize and re-prioritize work
• Proficiency with Google applications, Microsoft Office and enforcement database systems
• Valid current Standard First Aid, CPR and AED certificates are required
• Hire is dependent upon a Police Information Check with Vulnerable Sector Check that is satisfactory to the City of Edmonton
• Valid Alberta Class 5 driver\'s licence (or provincial equivalent)
• Use of personal vehicle required. Must obtain business auto insurance for personal vehicle use on City business
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City\xe2\x80\x99s Cultural Commitments, please visit
• Demonstrate the foundational competencies, key behaviours and attributes of the City\xe2\x80\x99s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City\xe2\x80\x99s leadership competencies, please visit

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: .

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact

Up to 2 permanent full-time positions in accordance with Article 18.02 of the Collective Agreement

Hours of Work: 40 hours per week, OR 33.75 hours per week with the earned day off program, Monday - Friday, evenings and weekends as required

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary:

• 33.75 hours per week: $37.448 - $46.962 (Hourly); $65,974.010 - $82,735.300 (Annually) with earned day off program
• 40 hours per week: $35.386 - $44.378 (Hourly); $73,885.970 - $92,661.260 (Annually)

Talent Acquisition Consultant: AM/JF

City of Edmonton