Job Description

Join the Ultra Shine Team!

At Ultra Shine, we're more than just a commercial cleaning company -- we're the people who make spaces shine.

From spotless shopping centres, industrial facilities, public entertainment, and recreational sites to complex manufacturing & logistics environments, we deliver

commercial cleaning done smarter

so our clients can focus on what matters most. With a proud commitment to safety, innovation, community, and long-lasting partnerships, we help businesses look their best and create safe, hygienic environments that keep operations running smoothly.


We're looking for

dedicated, reliable, and motivated individuals

who take pride in a job well done, enjoy working

as part of a supportive team

, and are ready to make a visible difference every day. Whether you're just starting out or are looking to grow your career, Ultra Shine is the place for you -- because here,

we're driven by innovation and defined by shine

.

Job description:

The Multi-site relief Supervisor is responsible for leading a team of cleaners in a 24/7 account and ensuring their account up to Ultra Shine's standards. We are looking for an individual that can multi-task and able to cover three properties in a total of five days, available to cover day and night shifts and able to commute between the three properties.

Kindly note that this role is to provide LOA cover.

The successful candidate will demonstrate a high level of organization and time management skills. They are a self-starter. A Site Supervisor needs to have great interpersonal skills and be confident in dealings with internal and external customers. The successful Site Supervisor will not be shy in communicating, coaching, and holding their staff accountable. A successful candidate will have a passion for problem-solving and a strong work ethic.

Providing client liaison

Assist our managers in listening and responding to client needs Maintain relationships with property managers, building operators and building tenants

Responding to client needs

Accurate assessment and delivery of services Follow-up with managers and set up independent evening quality audit Assist in providing periodic services Proficiently clean clients to meet both company and client standards Coordinate project works through Special crews Follow up and correct any deficiencies which may arise through QA or complain Manage day to day cleaning operations in a 24-7 environment

Health & Safety

Ensuring the health and safety of workers and clients remains a top priority Ensure daily field assessments are up to date Perform random documented safety inspections and meeting Ensure all necessary janitor room posters and most current postings are visible Certify that equipment is safe to use and in good working condition Ensure all chemicals are properly labeled with the correct content inside

WCB and Modified Work

Ensure WCB and incident reports are submitted to People and Culture immediately Liaison with People & Culture and staff on any modified work duties Looking after all financial aspects of the contracts Labour costs through timekeeping in eHub Assess and provide training for efficiencies Supply and inventory control Monitor and adjust labour on vacancy Monitor work tickets to ensure all costings are in before approval

Managing staff

Assist managers in hiring key staff Deploy and train staff on the use of the latest cleaning technology while providing instructions and supervision where necessary Update staff on new technology, chemicals, processes and materials Ensure employees are properly trained and equipped to perform their role Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service Supervise all employee work on assigned sites to make sure it meets the company and client standards Make sure all employees follow company standards by constantly coaching and redirecting performance Product and revise task sheet as necessary

Experience:

Supervising: 1 year (preferred) Cleaning: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location

: In person