Job Description

MS Exchange Specialist
Tasks/Deliverables
Our client requires a MS Exchange Specialist to work on upgrading Exchange from 2016 to 2019 and assisting with Exchange migrations.
The new team members will be working concurrently with different clients and handling multiple activities, ensuring that all necessary tasks are completed seamlessly and within the project timeline.
These roles are highly hands-on and require experienced professionals who have executed similar tasks for other clients. Successful candidates will be those who can swiftly integrate into existing work environments without a lengthy onboarding process.
MS Exchange Specialist

• This role is designed for individuals that will be actively participating in hands-on tasks.

• Exchange migrations, upgrades and patching, implementation and management of email policies, security protocols, and compliance measures.

• Collaborate closely with Clients and SSC Teams (Email Operations, Cybersecurity, Support, Technical Architecture, Business, Project Managers etc.) on all related activities

• Implement and enforce security policies as per SSC standards.

• Participate in designing and deploying Exchange Server solutions, including on Prem and hybrid configurations, ensuring seamless integration with existing systems.

• Provide support and technical guidance to projects that require Exchange expertise.

• Manage and optimise Exchange Online platforms.

• Work together with the support team to address user-reported issues and provide L2 and L3 Support.

• Monitor system performance, troubleshoot issues and conduct root cause analysis to avoid future occurrences.

• Document system configurations, procedures, and workflows for the purpose of internal knowledge sharing.

Requirements

• Must possess a valid Level II (Secret) Federal Security Clearance.

• Advanced degree in Computer Science, Engineering, or a related field is required.

• Minimum of 10 years of hands-on experience with Microsoft Exchange environments, particularly with Exchange 2016/2019 and Exchange Online.

• Comprehensive understanding of Exchange architecture, including hybrid, on Prem, and online (ExO) deployments.

• Proven track record of successfully completing Exchange migration projects from on-premises (legacy) Exchange to Exchange Online and with Exchange Upgrades.

• Hands-on experience with PowerShell scripting for automation of administrative tasks specific to Exchange management.

• Ability to quickly and effectively troubleshoot and resolve complex issues.

• Microsoft 365 Certified: Administrator Expert certification.

• Proficiency in Microsoft Exchange Server administration, email security technologies, configuration, and troubleshooting.

• In depth knowledge of Active Directory, DNS, and network protocols associated to Exchange.

• Experience with Microsoft Office 365 and cloud-based Exchange solutions.

Preferred Requirements

• Expert-level certification in MS Azure and Entra-ID, preferably in Cybersecurity or Architecture.

• Experience with Microsoft 365 services beyond Exchange.

• Previous experience with government clients would be an asset

Soft Skills

• Ability to excel in a fast-paced, dynamic setting with multiple concurrent initiatives.

• Exceptional problem-solving skills along with a systematic approach to diagnosing and tackling complex problems.

• Strong communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

• Capability to work both independently and collaboratively in a remote work setting.

• Interpersonal skills for client relationship management

Location

• These roles are remote positions, to be filled by individuals residing within Canada (no work from abroad is allowed)

Newfound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada's leaders in Professional Staffing and Recruiting. Currently, Newfound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland. By applying innovative techniques, we match the right candidate with the right position. Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions. At Newfound, we believe that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to age, race, colour, national origin, sex, gender, sexual orientation, religion, physical or mental disability, or any other category protected by law. All employment at Newfound is based on personal merit, qualifications, experience, ability, and job performance. Newfound welcomes and encourages applications from people with disabilities, and we will provide reasonable accommodations, accessible formats, and communication support upon request to persons with disabilities during the recruitment and selection process. If you require accommodation, please contact our Human Resources department at info@newfoundrecruiting.com

Skills Required