Job Description

MR MIKES SteakhouseCasual is not your typical steakhouse. We're unapologetically Canadian, proud of our heritage, and passionate about delivering consistently great food and service in a relaxed, down-to-earth environment. Whether guests are here for our famous Mikeburgers, a perfectly grilled steak, or to unwind in our urbanLODGE, we make every visit feel like home.

Position Summary

As the FOH Manager at MR MIKES, you'll be responsible for delivering a legendary guest experience by leading and supporting the front-of-house team. You'll ensure consistent service execution, maintain hospitality standards, and foster a culture of fun, teamwork, and accountability.

Key Responsibilities

Team Leadership & Development

Recruit, train, coach, and develop FOH team members (servers, hosts, bartenders, etc.) Lead by example through hands-on floor presence and proactive service support Conduct pre-shift meetings and ensure team readiness for peak periods Provide regular feedback and support performance management when needed

Guest Experience

Champion exceptional service standards and ensure every guest feels welcomed and valued Handle guest feedback and concerns with professionalism and urgency Monitor guest satisfaction metrics and continuously improve the experience

Operational Excellence

Support scheduling to align with labor targets while meeting guest traffic demands Ensure cleanliness, organization, and safety in all FOH areas Oversee opening and closing duties, cash-outs, and end-of-day procedures Enforce liquor service compliance and uphold health & safety regulations

Sales & Community Engagement

Help drive sales by supporting promotional activities and brand events Encourage upselling and menu knowledge among staff Build relationships with regulars and local businesses to grow brand loyalty
Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

Dental care Extended health care On-site parking Paid time off
Ability to commute/relocate:

Yorkton, SK: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Restaurant management: 1 year (required)
Language:

English (required)
Licence/Certification:

ProServe (required) Driving Licence (required)
Willingness to travel:

25% (required)
Work Location: In person