Job Description

Competition # : 38506

Department: Municipal Affairs and Housing

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b4/6/2023\xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The (DMAH) promotes responsible local government and safe, sustainable, inclusive communities. Through working with municipalities, community housing providers, and the development community, DMAH contributes to strong and diverse economics, high quality of life, and affordable, adequate, and suitable housing for all.

The mandate of DMAH is implemented through the following divisions/offices:

• Municipal Services
• Housing
• Emergency Management Office

We are also responsible for the new Nova Scotia Provincial Housing Agency, which operates over 11,000 public housing units across the province.

About Our Opportunity

Reporting to the Manager, Loan Administration, DMAH, the Program Admin Officer is expected to have a sound working knowledge of loan administration which includes reporting, accounting, departmental procedures, and policies. The ability to communicate effectively and work independently as well as part of a team while adapting to a constantly changing work environment is key. As the incumbent, you manage and administer the collection activity for minimizing loan losses for DMAH. You are a key team player who provides business subject matter expertise in the ongoing operation of the loans management IT solution. In this role, you are a negotiator, instructor, analyst, and information source with Housing collection staff, Canada Mortgage and Housing Corporation, professional accountants, lending institutions and other provincial government departments.

Primary Accountabilities

You will be the subject matter expert for DMAH on minimizing loan losses and for the Housing SAP Loans Management IT Solution. To accomplish this, you will work closely with the Housing Head Office staff, Regional Office staff as well as the internal and external teams which support the IT Solution.

Using your strong communication abilities and subject matter expertise, you will:

• Recommend and conduct necessary legal actions to minimize loan losses by initiating foreclosure and judgment processes including preparing supporting legal documentation to support these actions;
• Review, analyze and report on Housing loan collection activity and arrears, and the load portfolio;
• Provide guidance, direction and support to Regional staff on collection matters;
• Process transactions related to loan closures and defaults; and
• Coordinate the preparation of mortgage release documents.
• Manage relationships with legal contact and engage either with private sector solicitors or through the Department of Justice to represent Housing in matters that require legal action through the court system.
• Communicate in a highly professional manner with Housing external clients by telephone and in writing to provide information on client queries or to advise of legal actions.

For the Housing SAP Loans Management IT Solution, you will support Housing staff in its use; identify, analyze, and log defects with either Nova Scotia Digital Services and with Housing external support providers; and perform system testing in support of defect resolution, system enhancements and upgrades.

Qualifications and Experience

This may be the right opportunity for you if you have a bachelor\'s degree in a business-related field and 1 year of related loan administration experience; an equivalent combination of training and experience may be acceptable.

You are a decisive self-starter and demonstrate well-developed analytical/problem-solving skills, are detail-oriented, and are a collaborative team player who establishes and maintains effective working relationships with key stakeholders and partners. You are able to work independently. Strong communication skills (written and verbal) are essential to your success as you provide guidance, direction, and support to staff. You use discretion in dealing with confidential and sensitive financial information.

A thorough knowledge and experience in loan administration and in legal processes related to collection/default procedures for both secured and unsecured debt, including bankruptcy, judgments, foreclosure, and estate claims would be an asset. Knowledge of Integrated Case Management (ICM), SAP Financial Accounting, and SAP Loans Management are also assets for this position.

Proficiency in Microsoft Office Suite is required. Experience with government programs, policies, and procedures, along with extensive working knowledge of Acts including Housing Supply and Services Act, Collections Agencies Act, Bankruptcy Act, and Companies Act would be assets.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Equivalencies include, but are not limited to:

• Completion of a 2-year diploma and 3 years of related experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offerings and eligibility criteria.

Working Conditions

You will work in a comfortable office environment. While negotiating default accounts and liaising with staff, clients and stakeholders, a high degree of patience and perseverance is required. There is a regular need to balance multiple priorities, meet tight deadlines, and produce accurate results.

Additional Information

You must have a valid driver\'s license for work purposes.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.
• Department Specific Flexible working schedules.

Pay Grade: PR 06

Salary Range: $1,915.37 - $2,746.69 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia