Job Description

About Us:

Moonfire Cannabis is a locally owned and operated cannabis retail store.

About The Role:

Moonfire budtenders are an amazing mix of product specialists, customer service superstars and brand ambassadors. Our budtenders are creative and service driven individuals, who have a passion for cannabis culture and provide a unique shopping experience for any type of customer. As the first point of contact for our guests, our budtenders will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customers to their desired product, experience and price point. We have a low pressure, non-commission sales environment focused on helping our customers find

their

fire.

Key Duties & Responsibilities:

Greet customers throughout the day in a friendly and welcoming manner Check government issued identification of customers upon entry to the store Effectively utilize a cannabis compliant POS system and cash register, as well as our website menu Engage with customers to understand their needs and educate them on responsible cannabis use Maintain a positive, friendly, knowledgeable, and hardworking attitude Provide accurate and knowledgeable product information based on formal and informal ongoing learning Follow Moonfire processes, procedures, policies ensuring a safe and secure work environment Complete non-sales related tasks such as receiving, auditing, displaying, cleaning and labeling, and other tasks to support day-to-day operations Follow manager's directives for duties and tasks in professional and timely manner Ability to swap between tasks at any time to ensure continued smooth operation of the store and high level of service required to delight customers Create an engaging, welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business and foster the Moonfire community Continually promote our brand and be a positive representative of the cannabis industry Support the upkeep and cleanliness of our space in a way that propels our brand and reflects our standards

Qualifications and Requirements of a Budtender:

? Able to lift and carry 20 lbs

? Able to use a step ladder

? Able to use a tablet and/or computer quickly and efficiently

? 1 year minimum of retail experience

? Sound knowledge of Cannabis plants and different strains of Cannabis

? Obtain Cannabis Retail Certificate (Cannsell)

? Successfully provide a criminal background check

? Knowledge of standards of Cannabis Retail stores set by AGCO

? Knowledge of Provincial and Federal laws and regulations pertaining to retail Cannabis

? Must be 19 years of age or older

? Able to work days, nights, holidays and weekends. This position will primarily be working weekends and evenings

Attributes of a Budtender:

? Excellent interpersonal skills

? Passionate about the "customer experience"

? Achievement-oriented and hard working

? Punctual, Reliable, Organized, flexible, and empathetic

? Strong time management and prioritization skills

? Ability to multi-task in a fast-paced, high-volume environment

? Strong communicator who can present ideas clearly

? Innovative problem solving and decision-making skills

? Entrepreneurial, collaborative, and positive attitude

Job Details:

Pay starts at $19 per hour. Shift lengths will be between 4 and 9 hours in length. Shift times will be between 9am and 11pm. We are looking for a full-time budtender.
Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

On-site parking Store discount
Ability to commute/relocate:

Port Elgin, ON: reliably commute or plan to relocate before starting work (preferred)
Education:

Secondary School (preferred)
Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Licence/Certification:

Cansell Certificate (preferred)
Work Location: In person

Application deadline: 2025-10-15